SHRM - CP Test Questions (Knowledge) with Correct
Answers.
A trainer is reviewing how well a training activity was received by the people in the
workplace. What form of training analysis is that person using?
A. Reaction
B. Behavior
C. Results
D. Learning - Correct Answer A. The trainer is using a reaction plan to determine what is
happening based on how people act and what might occur.
A person's general knowledge and skills for work can be interpreted as:
A. Return on investment
B. Human capital
C. Economic functionality
D. Stress response - Correct Answer B. Human capital refers to the general skills and
knowledge that one has for managing certain tasks.
Joseph wants to receive a specific benefits at retirement. Jim has his employer match his
regular contributions for use in retirement. What makes Jim's retirement plan different?
A. He uses a contribution plan
B. His retirement plan isn't defined
C. He knows what benefits he holds
D. He is getting the money sooner - Correct Answer A. Jim is using a contribution plan that
entails him giving money to his program now with the intention of getting more money in
the future.
Which of the following in the workplace could be interpreted as a "perk?"
A. Compensation
B. Perquisite
C. Benefit
,D. Incentive - Correct Answer B. A prerequisite is something discretionary in nature. This
could be access to a company car or an in-store discount.
Social Security can be provided to American workers as:
A. Compensation
B. Prerequisite
C. Benefit
D. Incentive - Correct Answer C. A benefit is something that is special compensation for
certain actions. This includes non-wage compensation.
What makes outsourcing different from off-shoring?
A. Outsourcing is about transferring work sources outside the country
B. Outsourcing entails moving work to groups outside one's payroll
C. Off-shoring entails moving part of a business to an external company in a nearby
country
D. A and B - Correct Answer B. This is outsourcing, a practice where the other entity
helping is outside one's payroll.
Some alternatives should be prepared when a strategy is developed for promoting HR
actions. How many alternative options should be included at least?
A. 3
B. 4
C. 5
D. 6 - Correct Answer B. You need at least four alternative options with different cost,
schedule, and risks involved with each one.
The Drug-Free Workplace Act states that an HR firm needs to provide the following to
employees:
A. Details on counseling or rehabilitation programs
B. Penalties for drug violations
C. Details on the dangers of certain drugs
D. All of the above - Correct Answer D. People in the workplace have to be fully aware of
the risks involved with drugs. The DFWA requires an HR firm to inform people about the
,dangers of drugs and what can happen when regarding their jobs if they are actively using
drugs.
The Lilly Ledbetter Act is a law for HR groups to follow regarding:
A. Fair pay
B. Discrimination from sex
C. Pregnancy discrimination
D. Employee selection rules - Correct Answer A. The Ledbetter Act of 2009 states that
people should be paid the same for doing the same job based on experience and not on
gender or other demographic points.
Geographic differential pay may be offered when:
A. People are expected to work longer in certain parts of the country
B. It costs more to access a work site in certain areas
C. Taxes are different in one place
D. All of the above - Correct Answer B. A geographic differential pay plan works when a
person's environment or other travel needs make it harder to do the job.
Which of these makes the person considered a stakeholder?
A. The person is a spouse of someone involved with the company
B. The person has some investment in the company
C. The personal regularly shops at the store
D. The person regularly reads advertisements for the store - Correct Answer B.
Stakeholders are people who have an interest in the business in question.
What aspect of your HR work is not likely to be outsourced?
A. Resource planning
B. Payroll review
C. Unemployment insurance
D. Workers compensations claims - Correct Answer A. Resource planning is identifying
current goals for work and what is needed for attaining results. It would be difficult or
impractical for this segment of the work to be outsourced.
, An identified risk in an enterprise may be called a:
A. Key risk indicator
B. Analysis fault
C. Danger condition
D. Barrier to entry - Correct Answer A. A key risk indicator is an issue that will suggest
there is a problem that may develop in the workplace.
What should be done after you train your employees on how they are to handle risks in the
workplace?
A. Select the largest concerns of value
B. Review plans for evolving and changing the work
C. Create a framework for the operation
D. Assign ownership to certain concerns - Correct Answer D. You can assign ownership of
key risk indicators to certain people in the workplace and then plan reviews based on how
those people are capable of handling them.
What can be done when aiming to resolve risks based on an enterprise risk management
process?
A. Produce an action plan
B. Find ways to eliminate redundancy
C. Review how you can avoid risks
D. All of the above - Correct Answer D. The risk alleviation process should include
consideration of how you will manage a plan for handling risks while also noting how those
risks can be prevented. You can reduce the redundancy in the workplace as well to keep
errors and other issues from developing depending on the situation.
Which of the following is not part of a SWOT analysis in business?
A. Strengths of the organization and operations
B. Outside threats to the business
C. Workers Compensation
Answers.
A trainer is reviewing how well a training activity was received by the people in the
workplace. What form of training analysis is that person using?
A. Reaction
B. Behavior
C. Results
D. Learning - Correct Answer A. The trainer is using a reaction plan to determine what is
happening based on how people act and what might occur.
A person's general knowledge and skills for work can be interpreted as:
A. Return on investment
B. Human capital
C. Economic functionality
D. Stress response - Correct Answer B. Human capital refers to the general skills and
knowledge that one has for managing certain tasks.
Joseph wants to receive a specific benefits at retirement. Jim has his employer match his
regular contributions for use in retirement. What makes Jim's retirement plan different?
A. He uses a contribution plan
B. His retirement plan isn't defined
C. He knows what benefits he holds
D. He is getting the money sooner - Correct Answer A. Jim is using a contribution plan that
entails him giving money to his program now with the intention of getting more money in
the future.
Which of the following in the workplace could be interpreted as a "perk?"
A. Compensation
B. Perquisite
C. Benefit
,D. Incentive - Correct Answer B. A prerequisite is something discretionary in nature. This
could be access to a company car or an in-store discount.
Social Security can be provided to American workers as:
A. Compensation
B. Prerequisite
C. Benefit
D. Incentive - Correct Answer C. A benefit is something that is special compensation for
certain actions. This includes non-wage compensation.
What makes outsourcing different from off-shoring?
A. Outsourcing is about transferring work sources outside the country
B. Outsourcing entails moving work to groups outside one's payroll
C. Off-shoring entails moving part of a business to an external company in a nearby
country
D. A and B - Correct Answer B. This is outsourcing, a practice where the other entity
helping is outside one's payroll.
Some alternatives should be prepared when a strategy is developed for promoting HR
actions. How many alternative options should be included at least?
A. 3
B. 4
C. 5
D. 6 - Correct Answer B. You need at least four alternative options with different cost,
schedule, and risks involved with each one.
The Drug-Free Workplace Act states that an HR firm needs to provide the following to
employees:
A. Details on counseling or rehabilitation programs
B. Penalties for drug violations
C. Details on the dangers of certain drugs
D. All of the above - Correct Answer D. People in the workplace have to be fully aware of
the risks involved with drugs. The DFWA requires an HR firm to inform people about the
,dangers of drugs and what can happen when regarding their jobs if they are actively using
drugs.
The Lilly Ledbetter Act is a law for HR groups to follow regarding:
A. Fair pay
B. Discrimination from sex
C. Pregnancy discrimination
D. Employee selection rules - Correct Answer A. The Ledbetter Act of 2009 states that
people should be paid the same for doing the same job based on experience and not on
gender or other demographic points.
Geographic differential pay may be offered when:
A. People are expected to work longer in certain parts of the country
B. It costs more to access a work site in certain areas
C. Taxes are different in one place
D. All of the above - Correct Answer B. A geographic differential pay plan works when a
person's environment or other travel needs make it harder to do the job.
Which of these makes the person considered a stakeholder?
A. The person is a spouse of someone involved with the company
B. The person has some investment in the company
C. The personal regularly shops at the store
D. The person regularly reads advertisements for the store - Correct Answer B.
Stakeholders are people who have an interest in the business in question.
What aspect of your HR work is not likely to be outsourced?
A. Resource planning
B. Payroll review
C. Unemployment insurance
D. Workers compensations claims - Correct Answer A. Resource planning is identifying
current goals for work and what is needed for attaining results. It would be difficult or
impractical for this segment of the work to be outsourced.
, An identified risk in an enterprise may be called a:
A. Key risk indicator
B. Analysis fault
C. Danger condition
D. Barrier to entry - Correct Answer A. A key risk indicator is an issue that will suggest
there is a problem that may develop in the workplace.
What should be done after you train your employees on how they are to handle risks in the
workplace?
A. Select the largest concerns of value
B. Review plans for evolving and changing the work
C. Create a framework for the operation
D. Assign ownership to certain concerns - Correct Answer D. You can assign ownership of
key risk indicators to certain people in the workplace and then plan reviews based on how
those people are capable of handling them.
What can be done when aiming to resolve risks based on an enterprise risk management
process?
A. Produce an action plan
B. Find ways to eliminate redundancy
C. Review how you can avoid risks
D. All of the above - Correct Answer D. The risk alleviation process should include
consideration of how you will manage a plan for handling risks while also noting how those
risks can be prevented. You can reduce the redundancy in the workplace as well to keep
errors and other issues from developing depending on the situation.
Which of the following is not part of a SWOT analysis in business?
A. Strengths of the organization and operations
B. Outside threats to the business
C. Workers Compensation
