©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
MEDICAL OFFICE PROCEDURES Exam
Questions And Answers
Which of the following best describes the services of the office, the function of medical staff members,
measures to take in case of an emergency, and other issues that patients may need to consider? -
Answers✔brochure
Which of the following best describes the reception area in a medical facility? - Answers✔makes
patients feel welcome
Which colors are good in areas that require quiet and extended concentration? - Answers✔greens and
blues
Which of the following best describes where patients may feel most comfortable discussing conditions,
procedures, or treatments? - Answers✔providers's office
Which of the following is the most appropriate action to maintain patient privacy? - Answers✔Knock
before entering.
Which of the following is an action for managing drugs identified in the Controlled Substances Act list of
narcotics and non-narcotics? - Answers✔stored in a locked and secure cabinet and checked when
leaving the office
Which of the following best describes making facilities and equipment available to all users? -
Answers✔accessibility
Which of the following applies to the number of employees requiring a business to be in compliance
with the ADA? - Answers✔15
Which of the following is the most effective way to check a room's readiness for a patient? -
Answers✔Place yourself in the room as a patient.
Which of the following is not a guideline to room readiness? - Answers✔empty cabinet surfaces
Which of the following is not an appropriate step in closing a facility for the day? - Answers✔lock up all
medical supplies.
Who should be called when you are unsure about security measures, both during and after office hours?
- Answers✔local law enforcement
, ©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
When office design is being considered, what should be kept in mind for the reception area? -
Answers✔provide privacy for administrative medical assistant
Which of the following best describes a disadvantage of having fresh flowers in the medical facility? -
Answers✔They may affect patient's allergies
Which of the following is not an appropriate example of accessibility features for the physically
challenged? - Answers✔step walkways with no ramps
Which of the following is the most appropriate action of the administrative medical assistant when
there is a delay in the provider's schedule? - Answers✔Notify patients of delay and offer alternatives
Which of the following should be done first when opening the facility for the day? - Answers✔a visual
check of each room to be certain it is prepared and ready for the day
Which of the following is not in compliance with ADA requirements? - Answers✔five wheelchairs
available for use at every door entrance
The use of music and water in some medical facilities produce favorable results with the exception of
which of the following? - Answers✔reduces appointment times
providers can give access to health information of an elderly patient under the following condition. -
Answers✔only if the patient has signed a release
Which type of memory is required to start a computer? - Answers✔ROM
Which piece of equipment is known as the brain of the computer? - Answers✔CPU
Data output devices include all of the following except - Answers✔keyboards
Which statement is accurate regarding bits? - Answers✔Bits are the smallest units of data a computer
can process.
All of these statements are accurate regarding macros EXCEPT - Answers✔Macros are used to create
form letters.
Which term describes 1,000 megabytes of data? - Answers✔gigabyte
Which condition is commonly associated with extended computer use? - Answers✔carpal tunnel
syndrome
Which statement is accurate regarding computerizing a medical office? - Answers✔asking for input from
staff members will make implementation of the system a more positive experience for all involved.
Which word processing feature involves inserting repeated keystrokes into the body of a document? -
Answers✔macro
ALL RIGHTS RESERVED.
MEDICAL OFFICE PROCEDURES Exam
Questions And Answers
Which of the following best describes the services of the office, the function of medical staff members,
measures to take in case of an emergency, and other issues that patients may need to consider? -
Answers✔brochure
Which of the following best describes the reception area in a medical facility? - Answers✔makes
patients feel welcome
Which colors are good in areas that require quiet and extended concentration? - Answers✔greens and
blues
Which of the following best describes where patients may feel most comfortable discussing conditions,
procedures, or treatments? - Answers✔providers's office
Which of the following is the most appropriate action to maintain patient privacy? - Answers✔Knock
before entering.
Which of the following is an action for managing drugs identified in the Controlled Substances Act list of
narcotics and non-narcotics? - Answers✔stored in a locked and secure cabinet and checked when
leaving the office
Which of the following best describes making facilities and equipment available to all users? -
Answers✔accessibility
Which of the following applies to the number of employees requiring a business to be in compliance
with the ADA? - Answers✔15
Which of the following is the most effective way to check a room's readiness for a patient? -
Answers✔Place yourself in the room as a patient.
Which of the following is not a guideline to room readiness? - Answers✔empty cabinet surfaces
Which of the following is not an appropriate step in closing a facility for the day? - Answers✔lock up all
medical supplies.
Who should be called when you are unsure about security measures, both during and after office hours?
- Answers✔local law enforcement
, ©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
When office design is being considered, what should be kept in mind for the reception area? -
Answers✔provide privacy for administrative medical assistant
Which of the following best describes a disadvantage of having fresh flowers in the medical facility? -
Answers✔They may affect patient's allergies
Which of the following is not an appropriate example of accessibility features for the physically
challenged? - Answers✔step walkways with no ramps
Which of the following is the most appropriate action of the administrative medical assistant when
there is a delay in the provider's schedule? - Answers✔Notify patients of delay and offer alternatives
Which of the following should be done first when opening the facility for the day? - Answers✔a visual
check of each room to be certain it is prepared and ready for the day
Which of the following is not in compliance with ADA requirements? - Answers✔five wheelchairs
available for use at every door entrance
The use of music and water in some medical facilities produce favorable results with the exception of
which of the following? - Answers✔reduces appointment times
providers can give access to health information of an elderly patient under the following condition. -
Answers✔only if the patient has signed a release
Which type of memory is required to start a computer? - Answers✔ROM
Which piece of equipment is known as the brain of the computer? - Answers✔CPU
Data output devices include all of the following except - Answers✔keyboards
Which statement is accurate regarding bits? - Answers✔Bits are the smallest units of data a computer
can process.
All of these statements are accurate regarding macros EXCEPT - Answers✔Macros are used to create
form letters.
Which term describes 1,000 megabytes of data? - Answers✔gigabyte
Which condition is commonly associated with extended computer use? - Answers✔carpal tunnel
syndrome
Which statement is accurate regarding computerizing a medical office? - Answers✔asking for input from
staff members will make implementation of the system a more positive experience for all involved.
Which word processing feature involves inserting repeated keystrokes into the body of a document? -
Answers✔macro
