NURSING LEADERSHIP &MA
X X X
NAGEMENT
3rd Edition B
X X
y Patricia Kelly
X X
TEST BANK X
,NursingXLeadershipX&XManagementX3rdXEditionXbyXPatriciaXKellyXTestXBan
kXTableXofXContents:
UnitXI:XNURSINGXLEADERSHIPXANDXMANAGEMENT.
ChapterX1.XNursingXLeadershipXandXManagement.
ChapterX2.XTheXHealthcareXEnvironment.
ChapterX3.XOrganizationalXBehaviorXandXMagnetXHospitals.
ChapterX4.XBasicXClinicalXHealthcareXEconomics.
ChapterX5.XEvidence-BasedXHealthXCare.
ChapterX6.XNursingXandXHealthcareXInformatics.
ChapterX7.XPopulationXBasedXHealthcareXPractice.
UnitXII:XLEADERSHIPXANDXMANAGEMENTXOFXTHEXINTERDISCIPLINARYXTEAM.
ChapterX8.XPersonalXandXInterdisciplinaryXCommunication.
ChapterX9.XPoliticsXandXConsumerXPartnerships.
ChapterX10.XStrategicXPlanningXandXorganizingXPatientXCare.
ChapterX11.XEffectiveXTeamXBuilding.
ChapterX12.XPower.
ChapterX13.XChange,XInnovation,XandXConflictXManagement.
UnitXIII:XLEADERSHIPXANDXMANAGEMENTXOFXPATIENT-XCENTEREDXCARE.
ChapterX14.XBudgetXConceptsXforXPatientXCare.
ChapterX15.XEffectiveXStaffing.
ChapterX16.XDelegationXofXPatientXCare.
ChapterX17.XOrganizationXofXPatientXCareXManagement.
ChapterX18.XTimeXManagementXandXSettingXPatientXCareXPriorities.
ChapterX19.XPatientXandXHealthXCareXEducation.
UnitXIV:XQUALITYXIMPROVEMENTXOFXPATIENTXOUTCOMES.
ChapterX20.XManagingXOutcomesXUsingXanXOrganizationalXQualityXImprovementXModel.
ChapterX21.XEvidenceXBasedXStrategiesXtoXImproveXPatientXCareXOutcomes.
ChapterX22.XDecisionXMakingXandXCriticalXThinking.
ChapterX23.XLegalXAspectsXofXHealthXCare.
ChapterX24.XEthicalXAspectsXofXHealthXCare.
ChapterX25.XCulture,XGenerationalXDifferences,XandXSpirituality.
UnitXV:XLEADERSHIPXANDXMANAGEMENTXOFXSELFXANDXTHEXFUTURE.
ChapterX26.XCollectiveXBargaining.
ChapterX27.XCareerXPlanning.
ChapterX28.XNursingXJobXOpportunities.
ChapterX29.XYourXFirstXJob.
ChapterX30.XHealthyXLiving:XBalancingXPersonalXandXProfessionalXNeeds.
ChapterX31.XNCLEXXPreparationXandXProfessionalism
.
,ChapterX1:XNursingXLeadershipXandXManagemen
tXMULTIPLEXCHOICE
1. AccordingXtoXHenriXFayol,XtheXfunctionsXofXplanning,Xorganizing,Xcoordinating,XandXcontrolli
ngXareXconsideredXwhichXaspectXofXmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:XB,XTheXmanagementXprocessXincludesXplanning,Xorganizing,Xcoordinating,XandXcontrolling.XManagementXrolesXincludeX
informationXprocessing,XinterpersonalXrelationships,XandXdecisionXmaking.XManagementXfunctionsXincludeXplanning,Xorganizin
g,Xstaffing,Xdirecting,Xcoordinating,Xreporting,XandXbudgeting.XAXtaxonomyXisXaXsystemXthatXordersXprinciplesXintoXaXgroupingX
orXclassification.
2. WhichXofXtheXfollowingXisXconsideredXaXdecisionalXmanagerialXrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:XD,XTheXdecisionalXmanagerialXrolesXincludeXentrepreneur,XdisturbanceXhandler,XallocatorXofXresources,XandXnegotiator.XT
heXinformationXprocessingXmanagerialXrolesXincludeXmonitor,Xdisseminator,XandXspokesperson.XTheXinterpersonalXmanagerialX
rolesXincludeXfigurehead,Xleader,XandXliaison.
3. AXnurseXmanagerXmeetsXregularlyXwithXotherXnurseXmanagers,XparticipatesXonXtheXorganizatio
nsXcommittees,XandXattendsXmeetingsXsponsoredXbyXprofessionalXorganizationsXinXorderXtoXmana
geXrelationships.XTheseXactivitiesXareXconsideredXwhichXfunctionXofXaXmanager?
a. Informing
b. ProblemXsolving
c. Monitoring
d. Networking
ANS:XD,XTheXroleXfunctionsXtoXmanageXrelationshipsXareXnetworking,Xsupporting,XdevelopingXandXmentoring,XmanagingXconf
lictXandXteamXbuilding,XmotivatingXandXinspiring,Xrecognizing,XandXrewarding.XTheXroleXfunctionsXtoXmanageXtheXworkXareXpl
anningXandXorganizing,XproblemXsolving,XclarifyingXrolesXandXobjectives,Xinforming,Xmonitoring,Xconsulting,XandXdelegating.
4. AXnurseXwasXrecentlyXpromotedXtoXaXmiddle-
levelXmanagerXposition.XTheXnursesXtitleXwouldXmostXlikelyXbeXwhichXofXtheXfollowing?
a. First-lineXmanager
b. Director
c. ViceXpresidentXofXpatientXcareXservices
d. ChiefXnurseXexecutive
ANS:XB,XAXmiddle-levelXmanagerXisXcalledXaXdirector.XAXlowXmanagerial-XlevelXjobXisXcalledXtheXfirst-
lineXmanager.XAXnurseXinXanXexecutiveXlevelXroleXisXcalledXaXchiefXnurseXexecutiveXorXviceXpresidentXofXpatientXcareXservic
es.
5. AXnurseXmanagerXwhoXusesXFrederickXTaylorsXscientificXmanagementXapproach,XwouldXmostXlik
elyXfocusXonXwhichXofXtheXfollowing?
, a. GeneralXprinciples
b. PositionalXauthority
c. LaborXproductivity
d. ImpersonalXrelations
ANS:XC,XTheXareaXofXfocusXforXscientificXmanagementXisXlaborXproductivity.XInXbureaucraticXtheory,XefficiencyXisXachievedXth
roughXimpersonalXrelationsXwithinXaXformalXstructureXandXisXbasedXonXpositionalXauthority.XAdministrativeXprincipleXtheoryXc
onsistsXofXprinciplesXofXmanagementXthatXareXrelevantXtoXanyXorganization.
6. AccordingXtoXVroomsXTheoryXofXMotivation,Xforce:
a. isXtheXperceivedXpossibilityXthatXtheXgoalXwillXbeXachieved.
b. describesXtheXamountXofXeffortXoneXwillXexertXtoXreachXonesXgoal.
c. describesXpeopleXwhoXhaveXfreeXwillXbutXchooseXtoXcomplyXwithXordersXtheyXareXgiven.
d. isXaXnaturallyXformingXsocialXgroupXthatXcanXbecomeXaXcontributorXtoXanXorganization.
ANS:XB,XAccordingXtoXVroomsXTheoryXofXMotivation,XForceXdescribesXtheXamountXofXeffortXoneXwillXexertXtoXreachXonesX
goal.XValenceXspeaksXtoXtheXlevelXofXattractivenessXorXunattractivenessXofXtheXgoal.X ExpectancyXisXtheXperceivedXpossibilityXt
hatXtheXgoalXwillXbeXachieved.XVroomsXTheoryXofXMotivationXcanXbeXdemonstratedXinXtheXformXofXanXequation:XForceX=XV
alenceXExpectancyX(Vroom,X1964).XTheXtheoryXproposesXthatXthisXequationXcanXhelpXtoXpredictXtheXmotivation,XorXforce,XofXa
nXindividualXasXdescribedXbyXVroom.
7. AccordingXtoXR.XN.XLussier,Xmotivation:
a. isXunconsciouslyXdemonstratedXbyXpeople.
b. occursXexternallyXtoXinfluenceXbehavior.
c. isXdeterminedXbyXothersXchoices.
d. occursXinternallyXtoXinfluenceXbehavior.
ANS:XD,XMotivationXisXaXprocessXthatXoccursXinternallyXtoXinfluenceXandXdirectXourXbehaviorXinXorderXtoXsatisfyXneeds.XMotiv
ationXisXnotXexplicitlyXdemonstratedXbyXpeople,XbutXratherXitXisXinterpretedXfromXtheirXbehavior.XMotivationXisXwhateverXinflu
encesXourXchoicesXandXcreatesXdirection,Xintensity,XandXpersistenceXinXourXbehavior.
8. AccordingXtoXR.XN.XLussier,XthereXareXcontentXmotivationXtheoriesXandXprocessXmotivationXtheori
es.XWhichXofXtheXfollowingXisXconsideredXaXprocessXmotivationXtheory?
a. EquityXtheory
b. HierarchyXofXneedsXtheory
c. Existence-relatedness-growthXtheory
d. HygieneXmaintenanceXandXmotivationXfactors
ANS:XA,XTheXprocessXmotivationXtheoriesXareXequityXtheoryXandXexpectancyXtheory.XTheXcontentXmotivationXtheoriesXincludeX
MaslowsXhierarchyXofXneedsXtheory,XAldefersXexistence-Xrelatedness-
growthX(ERG)Xtheory,XandXHerzbergsXhygieneXmaintenanceXfactorsXandXmotivationXfactors.
9. TheXtheoryXthatXincludesXmaintenanceXandXmotivationXfactorsXis:
a. MaslowsXhierarchyXofXneeds.
b. HerzbergsXtwo-factorXtheory.
c. McGregorsXtheoryXXXandXtheoryXY.
d. OuchisXtheoryXZ.