TEST6BANK6FOR6OPERATIONS6MAN
AGEMENT,
14TH6EDITION6BY6WILLIAM6J6STEVE
NSON6CHAPTERS616-619
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Table6of6Contents
Chapter6016Introduction6to6Operations6Management6Ch
apter6026Competitiveness,6Strategy,6and6Productivity6
Chapter6036Forecasting
Chapter6046Product6and6Service6Design
6 Chapter604S6Reliability
Chapter6056Strategic6Capacity6Planning6for6Products6and6Services6
Chapter605S6Decision6Theory
Chapter6066Process6Selection6and6Facility6Layo
ut6 Chapter6076Work6Design6and6Measurement
6 Chapter607S6Learning6Curves
Chapter6086Location6Planning6and6Anal
ysis6 Chapter608S6The6Transportation6Mo
del6 Chapter6096Management6of6Qualit
y6Chapter6106Quality6Control
Chapter610S6Acceptance6Sampling
Chapter6116Aggregate6Planning6and6Master6Schedulin
g6 Chapter6126MRP6and6ERP
Chapter6136Inventory6Management6 Ch
apter6146JIT6and6Lean6Operations6Ch
apter614S6Maintenance
Chapter6156Supply6Chain6Management6
Chapter6166Scheduling
Chapter6176Project6Management
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Chapter6186Management6of6Waiting6Lines6Ch
apter6196Linear6Programming
Chapter6016Introduction6to6Operations6Management
Student:
1. Operations6managers6are6responsible6for6assessing6consumer6wants6and6needs6and6sel
ling6and6 promoting6the6organization's6goods6or6services.
True False
2. Often,6the6collective6success6or6failure6of6companies'6operations6functions6will6impa
ct6the6 ability6of6a6nation6to6compete6with6other6nations.
True False
3. Companies6are6either6producing6goods6or6delivering6services.6This6means6that6only6on
e6of6the6 two6types6of6operations6management6strategies6are6used.
True False
4. Operations,6marketing,6and6finance6function6independently6of6each6other6in
6most6 organizations.
True False
5. The6greater6the6degree6of6customer6involvement,6the6more6challenging6the6desi
gn6and6 management6of6operations.
True False
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6. Goods6producing6organizations6are6not6involved6in6service6activ
ities.6 True False
7. Service6operations6require6additional6inventory6because6of6the6unpredictability6of6co
nsumer6 demand.
True False
8. The6value6of6outputs6is6measured6by6the6prices6customers6are6willing6to6pay6for
6goods6or6 services.
True False
9. The6use6of6models6will6guarantee6the6best6possible6deci
sions.6 True False
10. People6who6work6in6the6field6of6operations6should6have6skills6that6include6both6kn
owledge6 and6people6skills.
True False
11. Assembly6lines6achieved6productivity6but6at6the6expense6of6standard6of
6living.6 True False
12. The6operations6manager6has6primary6responsibility6for6making6operations6system6
design6 decisions,6such6as6system6capacity6and6location6of6facilities.
True False
13. The6word6"technology"6is6used6only6to6refer6to6"information6technol
ogy".6 True False