Study Guide 1 - HRIR 3021 Exam
100% Correct!!
What are the origins of human resources? How has HR evolved over the last century?
How has the workplace changed and the perception of worker value? - ANSWERSHR
has its origins in China in the form of employee screenings. Pre-Industrial Revolution:
autonomy, self-management, flexible, work at home, individual income. Post IR:
inflexible work, no autonomy or self-management. The industrial revolution, shift from
work at home to the factory. Initially was about strict discipline (foreman's empire). After
this they shifted to Taylorism or scientific management, wanted to find the one best way
to make jobs the most efficient. Also tried to get the human conditions right now not just
force them to do things. Job satisfaction was seen as important now. Today managers
try to get the technical and human conditions right for the most efficiency.
What happened with the Triangle factory fire, and how has that affected the workplace?
- ANSWERSA fire in a garment factory in Manhattan caught fire and 146 people died.
This brought out a public debate about worker safety and rights. Led to new reforms to
make factories safer and worker friendly. Overall it increased awareness about worker
rights and safety.
What was the human relations movement and the Hawthorne studies? Who is Elton
Mayo? - ANSWERSStudies that found giving workers small breaks or changes of
environment like changes the lights can increase productivity. Mental attitudes, proper
supervision, and informal social relationships were key to productivity and job
satisfaction. Elton Mayo conducted the studies. Environment had less effect than
positive reinforcement/interaction.
Define human resource management and explain how HRM contributes to
organization's performance. - ANSWERSHRM are the policies, practices, and systems
that influence employees' behavior, attitudes, and performance. Employees and
customers are more satisfied and companies tend to be more productive, innovative
and develop a more favorable reputation. HRM is good for business because by
influencing who works and how they work for the organization increases basic attributes
like performance, quality and profitability. Modern HR concerned with compensation,
training, recruitment, selection, teamwork and safety.
What is human capital? What are different types of human capital? How does human
capital provide a competitive advantage? - ANSWERSAn organization's employees,
described in terms of their training, experience, judgement, intelligence, relationships,
and insight. The higher your company's human capital the more knowledge and skills
their employees have enabling them to produce more quality services.
, What are the functions of human resource departments? - ANSWERSAnalysis and
design of work, recruitment and selection, performance management, compensation
and benefits, employee relations, personnel policies, employee data and information
systems, compliance with laws, support for strategy
Explain the human resource responsibilities of supervisors. - ANSWERS(1) Help define
jobs (2) forecast HR needs (3) provide training (4) interview (and select) candidates (5)
appraise performance (6) recommend pay increases and promotions (7) communicate
policies (8) motivate, with support from pay, benefits, and other rewards
What are ethical issues in human resource management? What were the basics human
What are the responsibilities of human resource management related to employment
laws and ethics? - ANSWERSMake sure the business operates within the law and
promotes the well being of its. employees.
Describe what a protected concerted activity is. What does the NLRB say about social
media in the workplace? What tips does it offer employers to drafting a policy? -
ANSWERSProtected concerted activities are 2 or more employees working together to
improve wages and working conditions. If you use social media, you can not be
derogatory toward owner or company! Activities employees can engage in without fear
of retaliation from their employer. Create an up to date social media policy that has
written acknowledgment from employees, can say no harassing, have employees state
opinions are their own, represent company in a professional manner. ***side note:
NLRA National Labor Relations Act = Wagner Act and allows for people to legally
unionize, protected concerted activities and collective bargaining.
What does the NLRB say about discussing pay in the workplace? - ANSWERSYou can't
get fired, but it isn't necessarily smart.
Describe the importance and key components of the Family Medical Leave Act. -
ANSWERSEligible employees of covered employers may receive unpaid job protected
leave. 12 weeks of leave in a 12 month period for (children, immediate family members
condition, employee medical condition. Gives workers some safety net in emergencies.
What is USERRA? Why is it important? What are its main provisions? -
ANSWERSUniformed Services Employment and Reemployment Rights Act. Leaves of
absence, return to employment rights, prompt re-employment on return, protection from
discharge/retaliation, health insurance continuation, continued seniority rights. Support
our Vets friends. Gets benefits you missed when you were gone.
Who qualifies under Title VII as a protected class? When does Title VII apply? What is
the EEOC and what do they do? - ANSWERSProhibits discrimination and harassment
based on race, color, religion, sex, and national origin. The EEOC (equal employment
opportunity commission) oversees Title VII as well as ADEA, ADA, Equal Pay Act,
Sexual Harassment, GINA and Retaliation. It applies over advertisements, recruitment,
100% Correct!!
What are the origins of human resources? How has HR evolved over the last century?
How has the workplace changed and the perception of worker value? - ANSWERSHR
has its origins in China in the form of employee screenings. Pre-Industrial Revolution:
autonomy, self-management, flexible, work at home, individual income. Post IR:
inflexible work, no autonomy or self-management. The industrial revolution, shift from
work at home to the factory. Initially was about strict discipline (foreman's empire). After
this they shifted to Taylorism or scientific management, wanted to find the one best way
to make jobs the most efficient. Also tried to get the human conditions right now not just
force them to do things. Job satisfaction was seen as important now. Today managers
try to get the technical and human conditions right for the most efficiency.
What happened with the Triangle factory fire, and how has that affected the workplace?
- ANSWERSA fire in a garment factory in Manhattan caught fire and 146 people died.
This brought out a public debate about worker safety and rights. Led to new reforms to
make factories safer and worker friendly. Overall it increased awareness about worker
rights and safety.
What was the human relations movement and the Hawthorne studies? Who is Elton
Mayo? - ANSWERSStudies that found giving workers small breaks or changes of
environment like changes the lights can increase productivity. Mental attitudes, proper
supervision, and informal social relationships were key to productivity and job
satisfaction. Elton Mayo conducted the studies. Environment had less effect than
positive reinforcement/interaction.
Define human resource management and explain how HRM contributes to
organization's performance. - ANSWERSHRM are the policies, practices, and systems
that influence employees' behavior, attitudes, and performance. Employees and
customers are more satisfied and companies tend to be more productive, innovative
and develop a more favorable reputation. HRM is good for business because by
influencing who works and how they work for the organization increases basic attributes
like performance, quality and profitability. Modern HR concerned with compensation,
training, recruitment, selection, teamwork and safety.
What is human capital? What are different types of human capital? How does human
capital provide a competitive advantage? - ANSWERSAn organization's employees,
described in terms of their training, experience, judgement, intelligence, relationships,
and insight. The higher your company's human capital the more knowledge and skills
their employees have enabling them to produce more quality services.
, What are the functions of human resource departments? - ANSWERSAnalysis and
design of work, recruitment and selection, performance management, compensation
and benefits, employee relations, personnel policies, employee data and information
systems, compliance with laws, support for strategy
Explain the human resource responsibilities of supervisors. - ANSWERS(1) Help define
jobs (2) forecast HR needs (3) provide training (4) interview (and select) candidates (5)
appraise performance (6) recommend pay increases and promotions (7) communicate
policies (8) motivate, with support from pay, benefits, and other rewards
What are ethical issues in human resource management? What were the basics human
What are the responsibilities of human resource management related to employment
laws and ethics? - ANSWERSMake sure the business operates within the law and
promotes the well being of its. employees.
Describe what a protected concerted activity is. What does the NLRB say about social
media in the workplace? What tips does it offer employers to drafting a policy? -
ANSWERSProtected concerted activities are 2 or more employees working together to
improve wages and working conditions. If you use social media, you can not be
derogatory toward owner or company! Activities employees can engage in without fear
of retaliation from their employer. Create an up to date social media policy that has
written acknowledgment from employees, can say no harassing, have employees state
opinions are their own, represent company in a professional manner. ***side note:
NLRA National Labor Relations Act = Wagner Act and allows for people to legally
unionize, protected concerted activities and collective bargaining.
What does the NLRB say about discussing pay in the workplace? - ANSWERSYou can't
get fired, but it isn't necessarily smart.
Describe the importance and key components of the Family Medical Leave Act. -
ANSWERSEligible employees of covered employers may receive unpaid job protected
leave. 12 weeks of leave in a 12 month period for (children, immediate family members
condition, employee medical condition. Gives workers some safety net in emergencies.
What is USERRA? Why is it important? What are its main provisions? -
ANSWERSUniformed Services Employment and Reemployment Rights Act. Leaves of
absence, return to employment rights, prompt re-employment on return, protection from
discharge/retaliation, health insurance continuation, continued seniority rights. Support
our Vets friends. Gets benefits you missed when you were gone.
Who qualifies under Title VII as a protected class? When does Title VII apply? What is
the EEOC and what do they do? - ANSWERSProhibits discrimination and harassment
based on race, color, religion, sex, and national origin. The EEOC (equal employment
opportunity commission) oversees Title VII as well as ADEA, ADA, Equal Pay Act,
Sexual Harassment, GINA and Retaliation. It applies over advertisements, recruitment,
