QuestIONS AND ANSWERS 100%
ACCURATE!!
Onboarding - ANSWERSProcess of integrating and acculturating new employees and
knowledge to become successful and productive
4 Parts of Onboarding - ANSWERS1. Orientation
2. Socialization
3. Training
4. Employee Development activities
Outcomes of Onboarding - ANSWERS- Retention
- Productivity
- Motivation & engagement
Orientation - ANSWERS-Organizational issues: history, names, titles, overviews,
policies
- HR topics: pay, vacay, benefits, programs, counselling
- Role Expectations: job location, overview, safety, tasks, objectives
Socialization - ANSWERS- Continuing process by which employee begins to
understand & accept values, norms and beliefs held by others in organization
- Turning outsiders to insiders
Training - ANSWERSa) Learning Organization: enhanced capacity to learn, adapt,
change
b) Knowledge management: ability to use peoples knowledge
c) Human Resource development (HRD): function of HRM that integrates use of
training, employee & career development efforts to improve individual, group, and
organizational effectiveness
The training system (3) - ANSWERS1. Sequence of events
2. Employee Benefits
3. Organizational benefits
Training system: Sequence of events (6) - ANSWERS1. Needs assessment - diagnoses
problems in present and future
2. Objectives - Desired behaviour, performance criteria, conditions
3. Content
4. Learning principles - guidelines to ways people learn most effectively
5. Program implementation - web delivery systems
,6. Evaluation
Development - ANSWERSplanned activities aimed to provide employees with
enhanced skills and competencies for future
Training techniques - On vs Off the job - ANSWERSOn: job rotation, apprenticeships,
coaching
Off: lectures, vids, labs & simulations, case study, self study, web learning
Synchronous vs Asynchronous - ANSWERSSync: predetermined time
Async: accessible anytime - classroom on internet
Employee Development Plans (EDP) - ANSWERS- Assess employees needs
- link to skills and business goals
- Determine resources
- Identify Barriers
Employee development activites - ANSWERS- Talent management
- Identification of essential job skills and management of employees learning in relation
to corporate stategies
Employee Development Strategies (3) - ANSWERSa) Cognitive - altering thoughts and
ideas to increase expertise - education
b) Behavioural - change behaviour - role playing, modeling
c) Environmental - provide setting for employees to develop - includes job rotation,
learning organization, teams, internal consulting, job redefinition, temporary
assignments, exchange programs
Career planning and development (3) - ANSWERSa) Planning - become more aware of
interests, needs & motivations
b) Management - series of formal and less formal activities designed by management of
organization
c) Development - series of activities undertaken by individuals in pursuit of careers
Individual Career Development - ANSWERS- exceptional job performance
- increase visibility and exposure w/in org
- leave org to seek better job
- demonstrate org commitment
- seek mentors, sponsors, coaches
- seek growth opportunities
Factors affecting individual career choice - ANSWERS- Social or enviro
- Work life balance
- Personality job fit
Benefits of Career planning - ANSWERS- management commitment and support
, - communication plans to raise awareness of career options
- Align HR processes
- Develop promotable employees
- Lower turnover
- Furthers employee growth
- Reduces hoarding
- Satisfies employee needs
- Assists organization meet legal requirement
- Taps employee potential
- optimizes organizational potential
Performance management - ANSWERS- individual employees need to meet
performance goals collectively to help organization meet goals
Balanced scorecard - ANSWERS-Integrated organization performance measuring
approach
- looks at organizational learning and innovation, financial management internal
operations and customer management
Performance management goals (4) - ANSWERS1. Transform - objectives into clear
outcomes
2. Instruments - measuring and managing organization success
3. Predict
4. Proactive thinking - partnership between mgmnt / employees
Performance Appraisal - ANSWERS= Process by which organizations evaluate
employee job performance
Define Cascading vs Linking up approaches in the context of aligning organization +
individual performance goals - ANSWERSCascading: starting with the organization ->
Division -> Unit -> Team -> Individual
Linking up: linking individual w/ organization
Elements of performance appraisal system (4) - ANSWERS1. Job Related - evaluates
behaviour that constitute job success
2. Practical - understood by evaluators and employees
3. Performance standards - benchmarks to measure performance
4. Performance measures - rating used to evaluate performance
Performance measures + 4 Types - ANSWERS= ratings used to evaluate performance
1. Direct - rater sees employee
2. Indirect - rater has substitutes
3. Objective - verifiable by others, quantitative
4. Subjective - based on raters opinions