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Turnover Classifications - ANSWERSInvoluntary; Voluntary (Functional; Dysfunctional
(Unavoidable and avoidable))
Employment At-Will - ANSWERSIf there is no specific employment contract saying
otherwise, the employer or employee may end an employment relationship at any time
Outcome Fairness - ANSWERSDepends on their judgment that the consequences of a
decision to employees are just
Procedural Justice - ANSWERSJudgment that fair methods were used to determine the
consequences an employee receives
Interactional Justice - ANSWERSA judgment that the organization carried out its actions
in a way that took the employees feelings into account.
Workers' Adjustment Retraining and Notification Act - ANSWERSWARN requires that
organizations with more than 100 employees give 60 days' notice before any closing or
layoff that will affect at least 50 full-time employees
Hot Stove Rule - ANSWERSDiscipline should be like a hot stove.
1. The glowing or burning stove gives warning not to touch.
2. Anyone who ignores the warning will be burned.
3. The stove has no feelings to influence which people it burns, and it delivers the same
burn to any touch.
4. Finally, the burn is immediate
Outplacement Counseling - ANSWERSA service in which professionals try to help
dismissed employees manage the transition from one job to another
Employee Engagement - ANSWERSThe degree to which employees are fully involved
in their work and the strength of their commitment to their job and company
Job Withdrawal - ANSWERSA set of behaviors with which employees try to avoid the
work situation physically, mentally, or emotionally
Negative Affectivity - ANSWERSPervasive low levels of satisfaction with all aspects of
life, compared with other people's feelings
, Core Self-Evaluators - ANSWERSBottom-line opinions individuals have of themselves
and may be positive or negative
Role - ANSWERSThe set of behaviors that people expect of a person in a particular job
Role Ambiguity - ANSWERSUncertainty about what the organization expects from the
employee in terms of what to do or how to do it
Role Conflict - ANSWERSAn employee's recognition that demands of the job are
incompatible or contradictory
Role Overload - ANSWERSA state in which too many expectations or demands are
placed on a person
Job Involvement - ANSWERSThe degree to which people identify themselves with their
jobs
Organizational Commitment - ANSWERSThe degree to which an employee identifies
with the organization and is willing to put forth effort on its behalf
Total Rewards System - ANSWERSA system of rewards that goes beyond
compensation and benefits and includes anything and everything the employee values
and the employer is willing and able to offer employees. Compensation and non-
compensation elements used to attract and retain workers and reinforce desired
behaviors
Job Structure - ANSWERSWhere the job fits, relatively
Job Satisfaction - ANSWERSA pleasant feeling resulting from the perception that one's
job fulfills or allows for the fulfillment of one's important job values. Relates to a person's
values, defined as "what a person consciously or unconsciously desires to obtain"
Role-Analysis Technique - ANSWERSA process of formally identifying expectations
associated with a role
Pay Levels - ANSWERSAverage amount paid for a particular job
Pay Structure - ANSWERSCombination of job structure and pay levels
Equal Pay Act of 1963 - ANSWERSAdministered by the EEOC. Cannot pay employees
less of the opposite sex for equal work, requiring equal skill, effort, and responsibility,
and performed under similar working condition
Allowable Differences to Wage Disparity - ANSWERS1. A seniority system
2. A merit system
3. A system which measures earnings by quantity or quality of production