NHA CCMA MEDICAL ASSISTANT LATEST EXAM 2024 Question and Answer 100% Correct
A first-time patient is late arriving to the office. Which of the following should the medical assistant say
first? correct answer "hello welcome to our office"
The assistant should greet and welcome the patient before checking him in, making appointments, or
checking on a bill.
A medical assistant discovers a garbage can fire has started in the break room of the medical office.
According to the RACE acronym for emergency response, which of the following actions should the
assistant take first? correct answer Evacuate staff and patients from the immediate area.
Using the RACE acronym, the first action the assistant should take is to remove staff and patients who
are in immediate danger from the fire.
A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he
listens with a stethoscope. When should he read the diastolic pressure? correct answer when the sound
disappears.
The assistant should measure the patient's diastolic pressure when the sound disappears, also known as
the Korotkoff V sound.
A medical assistant has a request to collect a routine CBC from a healthy 10 month old infant. Which of
the following is the most appropriate collection site? correct answer Left heel
If a child is under 12 months of age, an assistant should select the child's heel as the collection site for
routine testing, even if there is a well-developed vein available. The heel stick is sufficient and causes less
trauma.
,A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the
following is a reason for the claim submitted by the specialist to be denied? correct answer The service
is provided after the expiration date.
The assistant should recognize that an authorization provided for a specialist indicates a range of dates
for evaluation and treatment. Any action taken outside of this range is subject to denial of payment.
A medical assistant in an outpatient facility is preparing for a venipuncture. Which of the following
actions should the assistant take to confirm the patient's identity? correct answer Ask the patient to
state and spell their full name and provide their date of birth.
Acceptable identifiers include the patient's name and date of birth. The patient should state and spell
their full name as well as provide their date of birth. When the patient provides this information, the
assistant should compare it with the name and date of birth on the requisition form and labels.
A medical assistant is administering an intradermal injection for allergy testing. Which of the following
actions should the assistant take? correct answer Locate the area two to three finger widths below the
antecubital space.
The assistant should locate this area of the patient's inner forearm for the intradermal injection. The
assistant should avoid discolored, pigmented, or scarred areas of skin.
A medical assistant is administering an intramuscular immunization to a patient. What is the following
actions should the medical assistant take? correct answer Cleanse the site in a circular motion from the
center outward.
The assistant should cleanse the site from the center outward before letting the site dry. This technique
helps to make the center of the site as pathogen-free as possible.
,A medical assistant is administering an intramuscular injection into the gluteus medius of an adult
patient. At which of the following angles should the assistant insert the needle? correct answer 90 angle
A 90° angle is used primarily for intramuscular injections in adult patients.
A medical assistant is administering eye ointment to a patient. Which of the following actions should the
assistant take? correct answer Apply a thin ribbon of ointment along the conjunctival sac.
Ointment should be applied along the conjunctival sac from the inner canthus to the outer canthus.
A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions
should the assistant take? correct answer Inject the medication slowly
The assistant should insert the needle quickly, release the skin, and then slowly inject the medication.
A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is
the correct angle for this patient's injection. correct answer 90 degrees
Subcutaneous injections are generally administered at a 45° angle. However, for a patient who is obese,
the subcutaneous injection should be administered at a 90° angle.
A medical assistant is assisting a provider with an abdominal examination. When the provider palpates
the major portion of the liver, the assistant should recognize that he is palpating which of the following
abdominal quadrants? correct answer right upper
The right upper quadrant contains the major portion of the liver. It is also the quadrant that contains the
gallbladder.
, A medical assistant is assisting with the physical examination of a patient who has scabies. Besides
gloves, which of the following pieces of personal protective equipment should the assistant wear?
correct answer Gown
Scabies requires contact precautions; therefore, the assistant should wear gloves and a gown. Other
patient conditions that require contact precautions include hepatitis A, rotavirus, and herpes zoster
(shingles).
A medical assistant is caring for a 4 month old infant who has a temperature of 100.4 Fahrenheit. Which
of the following is the temperature when converted to Celsius? correct answer 38 C
To convert a temperature from Fahrenheit to Celsius, the assistant should subtract 32 from the
Fahrenheit temperature and multiply the result by 5/9: (100.4° F - 32) x 5/9 = 38° C.
A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that
varicella is transferred through which of the following mode of transmission? correct answer Airborne
Varicella zoster virus, also known as chickenpox, is spread by airborne and contact transmission.
Contaminated particles can be inhaled through tiny droplets that are exhaled by the infected person.
A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in
centimeters? correct answer 170 cm
When making this conversion, the assistant should first convert 5' 7'' to 67 inches. Next, the assistant
should convert inches to centimeters by multiplying by 2.54. The result is 170.18 cm, which rounds to
170 cm.
A first-time patient is late arriving to the office. Which of the following should the medical assistant say
first? correct answer "hello welcome to our office"
The assistant should greet and welcome the patient before checking him in, making appointments, or
checking on a bill.
A medical assistant discovers a garbage can fire has started in the break room of the medical office.
According to the RACE acronym for emergency response, which of the following actions should the
assistant take first? correct answer Evacuate staff and patients from the immediate area.
Using the RACE acronym, the first action the assistant should take is to remove staff and patients who
are in immediate danger from the fire.
A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he
listens with a stethoscope. When should he read the diastolic pressure? correct answer when the sound
disappears.
The assistant should measure the patient's diastolic pressure when the sound disappears, also known as
the Korotkoff V sound.
A medical assistant has a request to collect a routine CBC from a healthy 10 month old infant. Which of
the following is the most appropriate collection site? correct answer Left heel
If a child is under 12 months of age, an assistant should select the child's heel as the collection site for
routine testing, even if there is a well-developed vein available. The heel stick is sufficient and causes less
trauma.
,A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the
following is a reason for the claim submitted by the specialist to be denied? correct answer The service
is provided after the expiration date.
The assistant should recognize that an authorization provided for a specialist indicates a range of dates
for evaluation and treatment. Any action taken outside of this range is subject to denial of payment.
A medical assistant in an outpatient facility is preparing for a venipuncture. Which of the following
actions should the assistant take to confirm the patient's identity? correct answer Ask the patient to
state and spell their full name and provide their date of birth.
Acceptable identifiers include the patient's name and date of birth. The patient should state and spell
their full name as well as provide their date of birth. When the patient provides this information, the
assistant should compare it with the name and date of birth on the requisition form and labels.
A medical assistant is administering an intradermal injection for allergy testing. Which of the following
actions should the assistant take? correct answer Locate the area two to three finger widths below the
antecubital space.
The assistant should locate this area of the patient's inner forearm for the intradermal injection. The
assistant should avoid discolored, pigmented, or scarred areas of skin.
A medical assistant is administering an intramuscular immunization to a patient. What is the following
actions should the medical assistant take? correct answer Cleanse the site in a circular motion from the
center outward.
The assistant should cleanse the site from the center outward before letting the site dry. This technique
helps to make the center of the site as pathogen-free as possible.
,A medical assistant is administering an intramuscular injection into the gluteus medius of an adult
patient. At which of the following angles should the assistant insert the needle? correct answer 90 angle
A 90° angle is used primarily for intramuscular injections in adult patients.
A medical assistant is administering eye ointment to a patient. Which of the following actions should the
assistant take? correct answer Apply a thin ribbon of ointment along the conjunctival sac.
Ointment should be applied along the conjunctival sac from the inner canthus to the outer canthus.
A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions
should the assistant take? correct answer Inject the medication slowly
The assistant should insert the needle quickly, release the skin, and then slowly inject the medication.
A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is
the correct angle for this patient's injection. correct answer 90 degrees
Subcutaneous injections are generally administered at a 45° angle. However, for a patient who is obese,
the subcutaneous injection should be administered at a 90° angle.
A medical assistant is assisting a provider with an abdominal examination. When the provider palpates
the major portion of the liver, the assistant should recognize that he is palpating which of the following
abdominal quadrants? correct answer right upper
The right upper quadrant contains the major portion of the liver. It is also the quadrant that contains the
gallbladder.
, A medical assistant is assisting with the physical examination of a patient who has scabies. Besides
gloves, which of the following pieces of personal protective equipment should the assistant wear?
correct answer Gown
Scabies requires contact precautions; therefore, the assistant should wear gloves and a gown. Other
patient conditions that require contact precautions include hepatitis A, rotavirus, and herpes zoster
(shingles).
A medical assistant is caring for a 4 month old infant who has a temperature of 100.4 Fahrenheit. Which
of the following is the temperature when converted to Celsius? correct answer 38 C
To convert a temperature from Fahrenheit to Celsius, the assistant should subtract 32 from the
Fahrenheit temperature and multiply the result by 5/9: (100.4° F - 32) x 5/9 = 38° C.
A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that
varicella is transferred through which of the following mode of transmission? correct answer Airborne
Varicella zoster virus, also known as chickenpox, is spread by airborne and contact transmission.
Contaminated particles can be inhaled through tiny droplets that are exhaled by the infected person.
A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in
centimeters? correct answer 170 cm
When making this conversion, the assistant should first convert 5' 7'' to 67 inches. Next, the assistant
should convert inches to centimeters by multiplying by 2.54. The result is 170.18 cm, which rounds to
170 cm.
