Passed)
This is an agreement in which two or more partners own and control an overseas business. - Answers
Joint venture
A global functional division structure is used primarily by: - Answers Extractive companies
As an organizational characteristic, _____ is the assigning of individuals to specific, well-defined tasks. -
Answers Specialization
A structure under which global operations are organized on a geographic rather than a product basis is
referred to as a(n): - Answers Global area division structure
The output control in which profit responsibility is shared with product and geographic units is
characteristic of a(n): - Answers Matrix structure
A multinational structural arrangement that combines elements of function, product and geographic
designs, while relying on a network arrangement to link worldwide subsidiaries is referred to as a: -
Answers Transnational network structure
A structural arrangement that handles all international operations out of a division created for this
purpose is referred to as a(n): - Answers International division structure
Specialized operations are - Answers Designed to tap specialized expertise or other resources in the
company's worldwide subsidiaries
A structural arrangement in which domestic divisions are given worldwide responsibility for product
groups is referred to as a(n): - Answers Global product division structure
These agreements typically require payment of a fee upfront and then a percentage of the revenues. -
Answers Franchise
The external control process differs from the internal control in that the external control: - Answers
Encourages harmony, responsiveness and sensibility
An organizational strategy and the accompanying techniques that result in the delivery of high-quality
products or services to customers is referred to as: - Answers Total quality management
The following factors encourage the use of centralized decision-making EXCEPT: - Answers
Heterogeneous product lines
Controls that use reports and other written forms of communication to control operations are: -
Answers Indirect
, A legal system that requires workers and their managers to discuss major decisions is referred to as -
Answers Codetermination
Although a number of approaches to decision-making are used around the world, the overall trend
currently is toward: - Answers Centralization
The following are common problems that MNCs face in attempting to control their overseas operations
EXCEPT: - Answers The objectives of the foreign operation and the corporate objectives are similar
Kaizen is a Japanese term that means: - Answers Continuous improvement
The following are accurate representation of the differences in control measures used by European and
American managers EXCEPT: - Answers European firms are more centralized than American firms
This certification is becoming a necessary prerequisite to doing business in the EU and also is
increasingly used as a screening criterion for bidding on contracts or getting business in the United
States and other parts of the world. - Answers ISO 9000
The top-ranking goal for professional technical personnel from various countries is: - Answers Training
The two-factor theory of motivation holds that two sets of factors influence job satisfaction. These are: -
Answers Hygiene, motivators
The theory that focuses on how individuals go about setting goals and responding to them and the
overall impact of this process on motivation is: - Answers Goal-setting theory
The first assumption about the motivation process is that it is: - Answers Universal
Salary under Herzberg's theory is: - Answers A hygiene factor
Most research in international human resource management has been _____, because these theories
examine motivation in more general terms and are more useful in creating a composite picture of
employee motivation in a particular country or region. - Answers Content-oriented
Work-motivation theories can be broken down into two general categories which are: - Answers
Content and process
The following needs are correctly matched with their descriptions EXCEPT - Answers Social needs-the
need for power and status
To motivate employees, especially in foreign countries with high individualism companies tend to offer: -
Answers Financial incentives
In work motivation, factors internally controlled, such as responsibility, achievement and the work itself
are referred to as: - Answers Job content factors