MAN 3025 EXAM REVIEW GUIDE
QUESTIONS WITH COMPLETE
SOLUTIONS
Organization - Answer-A group of people who work together to achieve set of goals
Management - Answer-A set of activities directed at an organization's resources with
the aim of achieving organizational goals in an efficient and effective manner
Manager - Answer-someone whose primary responsibility is to carry out the
management process
Basic Management Functions - Answer-1.Planning and Decision Making
2.Organizing
3.Controlling
4.Leading
Planning and Decision Making - Answer-Setting the goals and how to achieve them
Organizing - Answer-How to best group activities and resourses
Controlling - Answer-Monitoring/correcting activities to facilitate goal attainment
Leading - Answer-motivate members to work in the best interest of the organization
Science - Answer-Rational, logical, objective
Technological, diagnostic, decision making skills
Art - Answer-Intuition, experience, instinct, personal experience
Conceptual, interpersonal, & time management skills
Scientific Management - Answer-Concerned with improving the performance of
individual workers
Frederick W. Taylor (no soldiering), Frank Gilbreth & Lillian Gilbreth (techniques to
eliminate inefficiency)
Administrative management - Answer-Focuses on managing the total organizations
planning, organizing, leading, and controlling.
Classical management - Answer-Scientific and Admin
The Behavioral Management Perspective - Answer-Emphasizes individual attitudes &
behaviors & group processes
, Human Relations Movement - Answer-Workers respond primarily to the social context
of work,
Assume - manager's concern for workers = increased worker satisfaction and improved
worker performance
Theory X - Answer-People do not like work
Ppl prefer to be directed and avoid responsibility
Theory Y - Answer-People are internally motivated and commited
The Quantitative Management Perspective - Answer-Focuses on decision making, cost-
effectiveness, mathematical models, and use of computers to solve quantitative
problems
The System Perspective - Answer-An interrelated set of elements functioning as a
whole
Subsystem - Answer-System w/in another system
Synergy - Answer-Two or more subsystems working together to produce more than the
total of what they might produce working alone
Entropy - Answer-Normal process leading to system decline
The Contingency Perspective - Answer-Universal and Continegency
Universal Perspective - Answer-Include classical, behavioral & quantitative approaches
Identify the "one best way"
Contingency perspective - Answer-Appropriate managerial behavior depends on unique
elements in a given situation
Universal theories cannot be applied bc each org is unique
Top manager - Answer-President, VP, CEO
Create organization goals, strategy, policy
Middle Management - Answer-Implementing policies and plans
Supervising lower-level managers
First-line managers - Answer-supervise and coordinate the activities of operating
employees
Oversee day-to-day operations
Office manager, supervisor
QUESTIONS WITH COMPLETE
SOLUTIONS
Organization - Answer-A group of people who work together to achieve set of goals
Management - Answer-A set of activities directed at an organization's resources with
the aim of achieving organizational goals in an efficient and effective manner
Manager - Answer-someone whose primary responsibility is to carry out the
management process
Basic Management Functions - Answer-1.Planning and Decision Making
2.Organizing
3.Controlling
4.Leading
Planning and Decision Making - Answer-Setting the goals and how to achieve them
Organizing - Answer-How to best group activities and resourses
Controlling - Answer-Monitoring/correcting activities to facilitate goal attainment
Leading - Answer-motivate members to work in the best interest of the organization
Science - Answer-Rational, logical, objective
Technological, diagnostic, decision making skills
Art - Answer-Intuition, experience, instinct, personal experience
Conceptual, interpersonal, & time management skills
Scientific Management - Answer-Concerned with improving the performance of
individual workers
Frederick W. Taylor (no soldiering), Frank Gilbreth & Lillian Gilbreth (techniques to
eliminate inefficiency)
Administrative management - Answer-Focuses on managing the total organizations
planning, organizing, leading, and controlling.
Classical management - Answer-Scientific and Admin
The Behavioral Management Perspective - Answer-Emphasizes individual attitudes &
behaviors & group processes
, Human Relations Movement - Answer-Workers respond primarily to the social context
of work,
Assume - manager's concern for workers = increased worker satisfaction and improved
worker performance
Theory X - Answer-People do not like work
Ppl prefer to be directed and avoid responsibility
Theory Y - Answer-People are internally motivated and commited
The Quantitative Management Perspective - Answer-Focuses on decision making, cost-
effectiveness, mathematical models, and use of computers to solve quantitative
problems
The System Perspective - Answer-An interrelated set of elements functioning as a
whole
Subsystem - Answer-System w/in another system
Synergy - Answer-Two or more subsystems working together to produce more than the
total of what they might produce working alone
Entropy - Answer-Normal process leading to system decline
The Contingency Perspective - Answer-Universal and Continegency
Universal Perspective - Answer-Include classical, behavioral & quantitative approaches
Identify the "one best way"
Contingency perspective - Answer-Appropriate managerial behavior depends on unique
elements in a given situation
Universal theories cannot be applied bc each org is unique
Top manager - Answer-President, VP, CEO
Create organization goals, strategy, policy
Middle Management - Answer-Implementing policies and plans
Supervising lower-level managers
First-line managers - Answer-supervise and coordinate the activities of operating
employees
Oversee day-to-day operations
Office manager, supervisor
