Already Passed Answers.
All the following positions are likely to be expected at a preconvention meeting for a large convention
with a number of banquets, meetings, and complex setups except:
a. a representative from security.
b. the property's general manager.
c. the director of exhibit services.
d. the director of human resources. - Answer the director of human resources
Oswald is the catering manager at a small property. Today he's spending time on the phone soliciting
banquet business. He makes entries in the function book himself and contacts the sales department to
tell them about meetings he books. Oswald is serving as a __________ as well as the catering manager.
a. houseperson
b. convention service manager
c. controller
d. housekeeping supervisor - Answer convention service manager
Which of the following is the single most important tool for planning and communication among the
hotel departments in relation to convention service?
a. the convention brochure
b. the letter of agreement
c. the beeper
d. the specification sheet - Answer the specification sheet
Which of the following is held to introduce key hotel personnel to group officials, to review the
convention agenda, and to review details?
, a. preconvention meeting
b. postconvention meeting
c. training seminar
d. familiarization tour - Answer preconvention meeting
Most resumes for three-day meetings are 8 to 12 pages long. The resume should be long enough to:
a. include all the details of the meeting.
b. include the names of all attendees.
c. make a two-hour preconvention meeting necessary.
d. impress meeting planners. - Answer include all the details of the meeting
"Resume," "master prospectus," and "convention summary" are all alternate names for the:
a. banquet event order.
b. convention brochure.
c. specification sheet.
d. postconvention meeting agenda. - Answer specification sheet
Banquet event orders are a necessary part of convention services. Which of the following statements
about banquet event orders is false?
a. They are different from the function book.
b. Information for them is sometimes provided by very organized meeting planners.
c. They are only necessary for meetings of 30 people or more.
d. They should include small but necessary items like pencils and ashtrays. - Answer they are only
necessary for meetings of 30 people or more