©BRAINBARTER EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
MNO 3370 Midterm SMU Study Guide.
Define OB - answer✔the actions of individuals and groups in an org
Explain the strategic approach to OB - answer✔involves managing and organizing peoples
knowedge and skills effectively to gain competititve advanatage
3 factors of strategic OB approach - answer✔Org (culture), interpersonal, individual
describe nature of human capital - answer✔the skills, knowledge, and general attributes of the
poeple in an org
how is human capital a source of competitive advantage for an org - answer✔perform better
than competitirs, perform in a way that competitorst cant. have VIRN human capital
what is VIRN - answer✔valuable, imitable, rare, non transferrable
describe positive OB - answer✔nurtures individual strenghts.
how can positive OB contribute to associates productivity - answer✔helps people be self
confident, optimism, reslieience. Self-efficacy. applies emotional intelliegence.
1|Page
, ©BRAINBARTER EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
defintion of a high envolvement org - answer✔training and selecting assocaites and giving them
significant decision making power, imformation, compensation
characterisitics of a high envolvement org - answer✔selective hiring, extensive training,
deciison power, information sharing, incentive compensation
importance of high involvement org - answer✔lower turnover, higher growth of org, high job
satisfaction, high customer satisfaction.
shared values of culture in an org - answer✔behaviors, ideas, attitudes, values, traditions
define org diversity - answer✔group of people where differences exist on one or more relevant
dimensions such as gender.
prejudice vs discrimination - answer✔unfair negaitve attitudes vs behavior that results in
unequal treatment of individuals
implicit bias - answer✔deeply embedded stereotypical information stored in human mind that
is accessed subconsiously.
what is affirmative action in diversity managment - answer✔they want to prevent
discrimination, assume indivudals will adapt, focus on retention, doe not address cause of
problems, run on a temporary time frame.
what is diversity management (opposite of affirmative action) - answer✔their purpuse is to
create an inclusive work environement, assumes that managers and org will change to let
2|Page
ALL RIGHTS RESERVED.
MNO 3370 Midterm SMU Study Guide.
Define OB - answer✔the actions of individuals and groups in an org
Explain the strategic approach to OB - answer✔involves managing and organizing peoples
knowedge and skills effectively to gain competititve advanatage
3 factors of strategic OB approach - answer✔Org (culture), interpersonal, individual
describe nature of human capital - answer✔the skills, knowledge, and general attributes of the
poeple in an org
how is human capital a source of competitive advantage for an org - answer✔perform better
than competitirs, perform in a way that competitorst cant. have VIRN human capital
what is VIRN - answer✔valuable, imitable, rare, non transferrable
describe positive OB - answer✔nurtures individual strenghts.
how can positive OB contribute to associates productivity - answer✔helps people be self
confident, optimism, reslieience. Self-efficacy. applies emotional intelliegence.
1|Page
, ©BRAINBARTER EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
defintion of a high envolvement org - answer✔training and selecting assocaites and giving them
significant decision making power, imformation, compensation
characterisitics of a high envolvement org - answer✔selective hiring, extensive training,
deciison power, information sharing, incentive compensation
importance of high involvement org - answer✔lower turnover, higher growth of org, high job
satisfaction, high customer satisfaction.
shared values of culture in an org - answer✔behaviors, ideas, attitudes, values, traditions
define org diversity - answer✔group of people where differences exist on one or more relevant
dimensions such as gender.
prejudice vs discrimination - answer✔unfair negaitve attitudes vs behavior that results in
unequal treatment of individuals
implicit bias - answer✔deeply embedded stereotypical information stored in human mind that
is accessed subconsiously.
what is affirmative action in diversity managment - answer✔they want to prevent
discrimination, assume indivudals will adapt, focus on retention, doe not address cause of
problems, run on a temporary time frame.
what is diversity management (opposite of affirmative action) - answer✔their purpuse is to
create an inclusive work environement, assumes that managers and org will change to let
2|Page
