NUR 400 Exam 1 Review
questions and answers
(100% accuracy)
Accommodation - answer
Intrapersonal conflict - answer A nurse wants to move up on the career
ladder but is finding that time with her family is subsequently
compromised.
Interpersonal conflict - answer A new nurse is given a client assignment
that is heavier that those of other nurses, and when he asks for help, it is
denied.
Intergroup conflict - answer There is confusion as to whether it is the
responsibility of the nursing unit or dietary department to pass meal
trays.
Assertive communication - answer "I win, you win".
Direct language i.e. "I feel that if we could do it this way, it would be
beneficial..." "I don't understand what you are feeling..."
Also, explores alternatives
Aggressive communication - answer "I win, you lose".
Necessary in emergency situations
"You don't know what you're doing..."
Passive communication - answer "You win, I lose".
Can be beneficial in conflict, "wait them out" because you know situation
will resolve
questions and answers
(100% accuracy)
Accommodation - answer
Intrapersonal conflict - answer A nurse wants to move up on the career
ladder but is finding that time with her family is subsequently
compromised.
Interpersonal conflict - answer A new nurse is given a client assignment
that is heavier that those of other nurses, and when he asks for help, it is
denied.
Intergroup conflict - answer There is confusion as to whether it is the
responsibility of the nursing unit or dietary department to pass meal
trays.
Assertive communication - answer "I win, you win".
Direct language i.e. "I feel that if we could do it this way, it would be
beneficial..." "I don't understand what you are feeling..."
Also, explores alternatives
Aggressive communication - answer "I win, you lose".
Necessary in emergency situations
"You don't know what you're doing..."
Passive communication - answer "You win, I lose".
Can be beneficial in conflict, "wait them out" because you know situation
will resolve
