On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1, He wants to know if and when he should change his Devoted
Health plan. What should Jackie tell him? - ANSWER Because Mr. Seinfeld is leaving
his current plan's service area and moving to a new one, Jackie can instruct him that he
must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm
Beach, and that he can do so one month prior to his move and up to two months
following the move.Additionally he can do so by calling Devoted Health so make the
plan change and if Jackie is also licensed/appointed in FL they will remain as his agent
of record (AOR).
Which of the following is a main component of our model of care? - ANSWER All of
these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to
provide some food for his guests. What can Mr. Finn provide? - ANSWER Light
refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she be
on? - ANSWER Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - ANSWER Must choose an in-network primary case
physician at the time of enrollment.
Devoted Health's value proposition is to.. - ANSWER All of these are a part of Devoted
Health's value proposition.
Mrs. Davis is a Devoted Health HMO member and on March 21st calls Angie her
Devoted sales agent stating that she wants to switch her primary care physician (PCP).
What can Angie tell Mrs. Davis? - ANSWER She can call her Devoted Guide Team and
they would be happy to assist her in choosing a new one to be effective the beginning of
April.
What can Devoted Health members expect after enrollment? - ANSWER Welcome kit
with ID card and a mailed evidence of coverage.
What are the different plan options offered by Devoted Health? - ANSWER HMO, PPO,
DSNP, CSNP, HMO MA-only, PPO MA-only.