Glynco BOP 1 UPDATED ACTUAL
Questions And CORRECT Answers
Diversity - CORRECT ANSWER - Recognizing & responding to needs of different
cultures & occupational groups..
Purpose of max. Retention & productivity
Inclusion - CORRECT ANSWER - Culture that connects each employee to the
organization, encourages collaboration, flexibility, fairness
Executive order 13583 - CORRECT ANSWER - Requires federal agency to create
diversity plan
Promote diversity
Managing diversity - CORRECT ANSWER - Ability to maintain workforce in harmony,
communicate, manage innate population
Benefits of managing diversity - CORRECT ANSWER - -attracts highly qualified
candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice
-supports the BOP's mission statement, core ideologies and core values
Ethnocentric - CORRECT ANSWER - We regard ourselves, culture, customs superior to
others
, Culturally skilled correctional worker - CORRECT ANSWER - Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
Be yourself
Maslow Hierarchy - CORRECT ANSWER - Physical, security, social, esteem, self
actualization
Self actualization - CORRECT ANSWER - Achieve, seek personal growth
Positional Authority - CORRECT ANSWER - Authority from position you hold, by title
Inner authority - CORRECT ANSWER - Develop on own
Confidence, how you handle yourself
4 aspects of inner authority - CORRECT ANSWER - Appearance
Knowledge
Consistency
Pride
3 ways to respond to inmate request - CORRECT ANSWER - Approve
Deny
Questions And CORRECT Answers
Diversity - CORRECT ANSWER - Recognizing & responding to needs of different
cultures & occupational groups..
Purpose of max. Retention & productivity
Inclusion - CORRECT ANSWER - Culture that connects each employee to the
organization, encourages collaboration, flexibility, fairness
Executive order 13583 - CORRECT ANSWER - Requires federal agency to create
diversity plan
Promote diversity
Managing diversity - CORRECT ANSWER - Ability to maintain workforce in harmony,
communicate, manage innate population
Benefits of managing diversity - CORRECT ANSWER - -attracts highly qualified
candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice
-supports the BOP's mission statement, core ideologies and core values
Ethnocentric - CORRECT ANSWER - We regard ourselves, culture, customs superior to
others
, Culturally skilled correctional worker - CORRECT ANSWER - Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
Be yourself
Maslow Hierarchy - CORRECT ANSWER - Physical, security, social, esteem, self
actualization
Self actualization - CORRECT ANSWER - Achieve, seek personal growth
Positional Authority - CORRECT ANSWER - Authority from position you hold, by title
Inner authority - CORRECT ANSWER - Develop on own
Confidence, how you handle yourself
4 aspects of inner authority - CORRECT ANSWER - Appearance
Knowledge
Consistency
Pride
3 ways to respond to inmate request - CORRECT ANSWER - Approve
Deny
