QI 102: HOW TO IMPROVE WITH THE MODEL FOR
IMPROVEMENT
The Model for Improvement begins with three questions designed to clarify the following
concepts: - Answers- Aims, measures, changes
Applying the Model for Improvement to the clinic's improvement goal, which of the
following is the most reasonable aim statement? - Answers- Increase the number of
patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent
within six months.
What is the team's next step? - Answers- Test their change plan using the PDSA cycle.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a
small test of change with three patients on Tuesday morning. What's the next thing the
clinic's improvement team should do? - Answers- Measure to see if the change led to
improvement.
When trying to improve a process, one reason to use PDSA cycles rather than a more
traditional version of the scientific method (such as a randomized, controlled trial) is
that: - Answers- Both C and D
Having a clear aim statement is important in quality improvement work because: -
Answers- Aim statements provide a clear and specific goal for the organization to reach.
An aim statement should include the following: - Answers- Numeric goals, specific time
frame, patient population or system affected
What's the main benefit of using change concepts to come up with improvement ideas?
- Answers- Using change concepts can help you develop specific improvement ideas
that might not have occurred to you initially.
You notice that it's very easy to confuse medications at the community health center
where you're working. They are lined up on the shelf and the labels are very similar. You
decide that it's worth a try to highlight parts of drug names on certain labels to reduce
confusion. Which change concept are you using? - Answers- Design Systems to
Prevent Errors
Which of the following changes falls under the heading of "eliminating waste"? -
Answers- Physicians type all consult responses directly into a computer rather than
writing them in a patient's chart, thus saving paper.
Which of the following is the most effective aim statement for this project? - Answers-
Within three months, the emergency department will administer all pain medications
within 45 minutes of order time.
IMPROVEMENT
The Model for Improvement begins with three questions designed to clarify the following
concepts: - Answers- Aims, measures, changes
Applying the Model for Improvement to the clinic's improvement goal, which of the
following is the most reasonable aim statement? - Answers- Increase the number of
patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent
within six months.
What is the team's next step? - Answers- Test their change plan using the PDSA cycle.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a
small test of change with three patients on Tuesday morning. What's the next thing the
clinic's improvement team should do? - Answers- Measure to see if the change led to
improvement.
When trying to improve a process, one reason to use PDSA cycles rather than a more
traditional version of the scientific method (such as a randomized, controlled trial) is
that: - Answers- Both C and D
Having a clear aim statement is important in quality improvement work because: -
Answers- Aim statements provide a clear and specific goal for the organization to reach.
An aim statement should include the following: - Answers- Numeric goals, specific time
frame, patient population or system affected
What's the main benefit of using change concepts to come up with improvement ideas?
- Answers- Using change concepts can help you develop specific improvement ideas
that might not have occurred to you initially.
You notice that it's very easy to confuse medications at the community health center
where you're working. They are lined up on the shelf and the labels are very similar. You
decide that it's worth a try to highlight parts of drug names on certain labels to reduce
confusion. Which change concept are you using? - Answers- Design Systems to
Prevent Errors
Which of the following changes falls under the heading of "eliminating waste"? -
Answers- Physicians type all consult responses directly into a computer rather than
writing them in a patient's chart, thus saving paper.
Which of the following is the most effective aim statement for this project? - Answers-
Within three months, the emergency department will administer all pain medications
within 45 minutes of order time.
