CMN 10V FINALPRACTICE
QUESTIONS AND ANSWERS (100%
CORRECT)
Uses and Gratifications Theory - Answer-claims people use mass communication to
gratify their interests and desires
ambusing - Answer-listening carefully for the purpose of attacking a speaker
critical listening - Answer-listening to analyze and evaluate the content of
communication or the character of the person speaking
defensive listening - Answer-the perception of a personal attack, criticism, or hostile
undertone in communication when none is intended
environmental distractions - Answer-in communication situations, any occurrence that
interferes with listening.
hearing - Answer-a physiological activity that occurs when sound waves hit our
eardrums
incomprehensibility - Answer-when a message is not clearly understandable due to
language or transmission problems
informational and critical listening - Answer-listening to understand information and
ideas
listening - Answer-the process of receiving, constructing meaning from, and responding
to spoken and/or nonverbal messages
literal listening - Answer-listening only to the content level of meaning and ignoring the
relationship level of meaning
message complexity - Answer-The amount of detailed information or intricate reasoning
in a message; can interfere with effective listening.
message overload - Answer-the receiving of more messages than we can interpret,
evaluate, and remember
mindfulness - Answer-the concept of being full present in the moment
, minimal encouragers - Answer-communication that gently invites another person to
elaborate by expressing interest in hearing more
Monopolizing - Answer-hogging the stage by continuously focusing communication on
oneself instead of on the person who is talking
paraphrasing - Answer-a method of clarifying another's meaning by reflecting one's
interpretation of the other's communication back to that person
prejudgment - Answer-judging others or their ideas before one has heard them
preoccupation - Answer-absorption in our own thoughts or concerns
pseudolistening - Answer-pretending to listen
relationship listening - Answer-listening to support another person or to understand how
another person thinks, feels, or perceives some situation, event, or other phenomenon
remembering - Answer-process of recalling what one has heard
responding - Answer-symbolizing interest in what is being said with observable
feedback to speakers during interaction
selective listening - Answer-focusing only on selected parts of communication
brainstorming - Answer-A group technique for generating potential solutions to a
problem; the free flow of ideas without immediate criticism.
climate communication - Answer-One of three constructive forms of participation in
group decision making; the creating and sustaining of an open, engaged atmosphere for
discussion.
cohesion - Answer-closeness, or feeing of esprit de corps, among members of a group
constuctive conflict - Answer-in groups, disagreement that is characterized by respect
for diverse opinions, emphasis on shared interests and goals, and a win-win orientation.
disruptive conflict - Answer-In groups, disagreement characterized by competitive
communication, self-interested focus on the part of members, and a win-lose
orientation.
egocentric communication - Answer-In groups, disagreement characterized by
competitive communication, self-interested focus on the part of members, and a win-
lose orientation.
QUESTIONS AND ANSWERS (100%
CORRECT)
Uses and Gratifications Theory - Answer-claims people use mass communication to
gratify their interests and desires
ambusing - Answer-listening carefully for the purpose of attacking a speaker
critical listening - Answer-listening to analyze and evaluate the content of
communication or the character of the person speaking
defensive listening - Answer-the perception of a personal attack, criticism, or hostile
undertone in communication when none is intended
environmental distractions - Answer-in communication situations, any occurrence that
interferes with listening.
hearing - Answer-a physiological activity that occurs when sound waves hit our
eardrums
incomprehensibility - Answer-when a message is not clearly understandable due to
language or transmission problems
informational and critical listening - Answer-listening to understand information and
ideas
listening - Answer-the process of receiving, constructing meaning from, and responding
to spoken and/or nonverbal messages
literal listening - Answer-listening only to the content level of meaning and ignoring the
relationship level of meaning
message complexity - Answer-The amount of detailed information or intricate reasoning
in a message; can interfere with effective listening.
message overload - Answer-the receiving of more messages than we can interpret,
evaluate, and remember
mindfulness - Answer-the concept of being full present in the moment
, minimal encouragers - Answer-communication that gently invites another person to
elaborate by expressing interest in hearing more
Monopolizing - Answer-hogging the stage by continuously focusing communication on
oneself instead of on the person who is talking
paraphrasing - Answer-a method of clarifying another's meaning by reflecting one's
interpretation of the other's communication back to that person
prejudgment - Answer-judging others or their ideas before one has heard them
preoccupation - Answer-absorption in our own thoughts or concerns
pseudolistening - Answer-pretending to listen
relationship listening - Answer-listening to support another person or to understand how
another person thinks, feels, or perceives some situation, event, or other phenomenon
remembering - Answer-process of recalling what one has heard
responding - Answer-symbolizing interest in what is being said with observable
feedback to speakers during interaction
selective listening - Answer-focusing only on selected parts of communication
brainstorming - Answer-A group technique for generating potential solutions to a
problem; the free flow of ideas without immediate criticism.
climate communication - Answer-One of three constructive forms of participation in
group decision making; the creating and sustaining of an open, engaged atmosphere for
discussion.
cohesion - Answer-closeness, or feeing of esprit de corps, among members of a group
constuctive conflict - Answer-in groups, disagreement that is characterized by respect
for diverse opinions, emphasis on shared interests and goals, and a win-win orientation.
disruptive conflict - Answer-In groups, disagreement characterized by competitive
communication, self-interested focus on the part of members, and a win-lose
orientation.
egocentric communication - Answer-In groups, disagreement characterized by
competitive communication, self-interested focus on the part of members, and a win-
lose orientation.
