PGA GOLF MANAGEMENT 3.0
LEVEL 3 EXAM QUESTIONS |
GUARANTEED PASS!!
What makes interpretation of quantitative data more desirable than
qualitative data? - ACCURATE ANSWERS✔✔ Quantitative
information is clearly defined and less susceptible to differences of
opinion among people interpreting the data
Why is customer demographics an external factor? - ACCURATE
ANSWERS✔✔ Because external factors are the things that affect the
business from the outside, and customer demographics impact the
business and are not within the business
What type of information is typically provided by qualitative data? -
ACCURATE ANSWERS✔✔ Qualitative data informs the planning
team "how" and "why" things are happening. Qualitative data often
informs the planning team about the quality of the business offerings,
such as condition of the course, enjoyment, or satisfaction of customers
What examples would be considered internal data sources for planning
purposes? - ACCURATE ANSWERS✔✔ These include staffing, course
maintenance, types of amenities, and business marketing and
promotions- basically anything that can be generated on site.
What type of data is cost of goods sold? - ACCURATE ANSWERS✔✔
Quantitative Data
,What information would be most useful to the planning team interested
in measuring the facility's past or current successes? - ACCURATE
ANSWERS✔✔ Quantitative Data
The effectiveness of a golf professional's business plan for managing
day-to-day operations in a golf shop depends on what? - ACCURATE
ANSWERS✔✔ Operational Strategies
How would opportunities and threats be categorized in a SWOT
analysis? - ACCURATE ANSWERS✔✔ External Factors
How might the results of a SWOT analysis affect core business
functions? - ACCURATE ANSWERS✔✔ A properly organized and
prioritized SWOT analysis gives a summary of the current state of the
facility's business, but it also helps determine the direction the business
should take. The SWOT provides valuable input when developing new
goals, objectives, and strategies for improvement later in the business
planning process.
When conducting a SWOT analysis for Human Resources, what are
examples of relevant data sources? - ACCURATE ANSWERS✔✔ Job
descriptions, hiring and training, scheduling, evaluating and continuing
education
How might revenues be affected at a nearby daily fee course if the local
tire plant has major layoffs? - ACCURATE ANSWERS✔✔ There may
be a decrease in rounds and revenue earned
,When defining a business, what are examples of weaknesses that may be
disclosed by performing a SWOT analysis? - ACCURATE
ANSWERS✔✔ If a merchandise line is not selling well, is it important
enough to devote money and energy to improve sales, or should the
merchandise line be dropped in favor of one that will sell better?
What is being evaluated when reviewing information data from trends in
local consumer spending? - ACCURATE ANSWERS✔✔ Whether a
threat is internal or external
What should govern the decision to pursue an opportunity? -
ACCURATE ANSWERS✔✔ The results of the SWOT analysis
What criteria must be used to improve the following objective: "Improve
range profits and customer satisfaction" ? - ACCURATE
ANSWERS✔✔ SMART goals
The new manager of a ten-year-old private course, currently doing an
average of 5,000 tournament rounds per year, proposes to increase
tournament rounds by 50% by the end of next year. What criteria is
missing from this proposed goal? - ACCURATE ANSWERS✔✔ The
objective is not realistic
Provide examples of horizontal analyses. - ACCURATE ANSWERS✔✔
Linear Trend Analysis and Base Year Analysis
, What figure is represented in the divisor in the linear trend formula? -
ACCURATE ANSWERS✔✔ Previous Year
What type of analysis would be best for a facility that has just completed
a project that added nine new holes to the original 9-hole course? -
ACCURATE ANSWERS✔✔ Base Year Analysis
Golf shop sales of $100,000 yield a gross margin of $30,000. What is the
percentage of the cost of goods sold? - ACCURATE ANSWERS✔✔
Cost of Goods Sold represents the value (at cost) of all merchandise that
is sold to customers, stolen, lost, damaged, or destroyed during a
particular period. The major component is the amount paid to vendors to
acquire the goods, but may also include the costs for shipping, ticketing,
and handling.
If the gross target margin for your golf shop were 40 percent, what
would be the target percentage for your cost of goods sold? -
ACCURATE ANSWERS✔✔ total merchandise sales (100)-cost of
goods sold=gross margin (40); then cost of goods sold would be 60%
According to the Business Planning Manual, what is usually the largest
contributor to the bottom-line profit of the facility? - ACCURATE
ANSWERS✔✔ Rounds
What is the formula for Merchandise Net Operating Income? -
ACCURATE ANSWERS✔✔ Revenue - (Cost of Goods Sold +
Operating Expenses)
LEVEL 3 EXAM QUESTIONS |
GUARANTEED PASS!!
What makes interpretation of quantitative data more desirable than
qualitative data? - ACCURATE ANSWERS✔✔ Quantitative
information is clearly defined and less susceptible to differences of
opinion among people interpreting the data
Why is customer demographics an external factor? - ACCURATE
ANSWERS✔✔ Because external factors are the things that affect the
business from the outside, and customer demographics impact the
business and are not within the business
What type of information is typically provided by qualitative data? -
ACCURATE ANSWERS✔✔ Qualitative data informs the planning
team "how" and "why" things are happening. Qualitative data often
informs the planning team about the quality of the business offerings,
such as condition of the course, enjoyment, or satisfaction of customers
What examples would be considered internal data sources for planning
purposes? - ACCURATE ANSWERS✔✔ These include staffing, course
maintenance, types of amenities, and business marketing and
promotions- basically anything that can be generated on site.
What type of data is cost of goods sold? - ACCURATE ANSWERS✔✔
Quantitative Data
,What information would be most useful to the planning team interested
in measuring the facility's past or current successes? - ACCURATE
ANSWERS✔✔ Quantitative Data
The effectiveness of a golf professional's business plan for managing
day-to-day operations in a golf shop depends on what? - ACCURATE
ANSWERS✔✔ Operational Strategies
How would opportunities and threats be categorized in a SWOT
analysis? - ACCURATE ANSWERS✔✔ External Factors
How might the results of a SWOT analysis affect core business
functions? - ACCURATE ANSWERS✔✔ A properly organized and
prioritized SWOT analysis gives a summary of the current state of the
facility's business, but it also helps determine the direction the business
should take. The SWOT provides valuable input when developing new
goals, objectives, and strategies for improvement later in the business
planning process.
When conducting a SWOT analysis for Human Resources, what are
examples of relevant data sources? - ACCURATE ANSWERS✔✔ Job
descriptions, hiring and training, scheduling, evaluating and continuing
education
How might revenues be affected at a nearby daily fee course if the local
tire plant has major layoffs? - ACCURATE ANSWERS✔✔ There may
be a decrease in rounds and revenue earned
,When defining a business, what are examples of weaknesses that may be
disclosed by performing a SWOT analysis? - ACCURATE
ANSWERS✔✔ If a merchandise line is not selling well, is it important
enough to devote money and energy to improve sales, or should the
merchandise line be dropped in favor of one that will sell better?
What is being evaluated when reviewing information data from trends in
local consumer spending? - ACCURATE ANSWERS✔✔ Whether a
threat is internal or external
What should govern the decision to pursue an opportunity? -
ACCURATE ANSWERS✔✔ The results of the SWOT analysis
What criteria must be used to improve the following objective: "Improve
range profits and customer satisfaction" ? - ACCURATE
ANSWERS✔✔ SMART goals
The new manager of a ten-year-old private course, currently doing an
average of 5,000 tournament rounds per year, proposes to increase
tournament rounds by 50% by the end of next year. What criteria is
missing from this proposed goal? - ACCURATE ANSWERS✔✔ The
objective is not realistic
Provide examples of horizontal analyses. - ACCURATE ANSWERS✔✔
Linear Trend Analysis and Base Year Analysis
, What figure is represented in the divisor in the linear trend formula? -
ACCURATE ANSWERS✔✔ Previous Year
What type of analysis would be best for a facility that has just completed
a project that added nine new holes to the original 9-hole course? -
ACCURATE ANSWERS✔✔ Base Year Analysis
Golf shop sales of $100,000 yield a gross margin of $30,000. What is the
percentage of the cost of goods sold? - ACCURATE ANSWERS✔✔
Cost of Goods Sold represents the value (at cost) of all merchandise that
is sold to customers, stolen, lost, damaged, or destroyed during a
particular period. The major component is the amount paid to vendors to
acquire the goods, but may also include the costs for shipping, ticketing,
and handling.
If the gross target margin for your golf shop were 40 percent, what
would be the target percentage for your cost of goods sold? -
ACCURATE ANSWERS✔✔ total merchandise sales (100)-cost of
goods sold=gross margin (40); then cost of goods sold would be 60%
According to the Business Planning Manual, what is usually the largest
contributor to the bottom-line profit of the facility? - ACCURATE
ANSWERS✔✔ Rounds
What is the formula for Merchandise Net Operating Income? -
ACCURATE ANSWERS✔✔ Revenue - (Cost of Goods Sold +
Operating Expenses)
