VIVINT TEST QUESTIONS AND
ANSWERS
A past-due customer will not be eligible for a finance upgrade. - The answer is
true.
What are the installation fees for smart home equipment? - ANSWER: $129
A customer sells out their debt. What else do they need to end their service?
ANSWER: Pay 50% of their remaining service agreement.
According to Vivint rules, which customer has a 30 Cala charge day ROR
period? ANSWER: 70+ year old customer.
How long is the Vivint equipment warranty? - ANSWER As long as they
remain a current customer.
End-of-term applies to customers with 24 months or fewer remaining on their
agreement - ANSWER True
WWIT is a last attempt save if a consumer declines your save offers from
Retention Manager.
Which cameras offer a two-way voice feature? Select all that apply: ANSWER
DBC Pro, ODC Pro, Ping Camera, DBC V2.
What is the qualifying metric for commission? - Answer Referral
PSA stands for Purchase Sale Agreement. ANSWER: False.
To cancel their arrangement, a client must provide notice of cancellation.
A service can have many in-progress cancellation cases - Answer: False.
ANSWERS
A past-due customer will not be eligible for a finance upgrade. - The answer is
true.
What are the installation fees for smart home equipment? - ANSWER: $129
A customer sells out their debt. What else do they need to end their service?
ANSWER: Pay 50% of their remaining service agreement.
According to Vivint rules, which customer has a 30 Cala charge day ROR
period? ANSWER: 70+ year old customer.
How long is the Vivint equipment warranty? - ANSWER As long as they
remain a current customer.
End-of-term applies to customers with 24 months or fewer remaining on their
agreement - ANSWER True
WWIT is a last attempt save if a consumer declines your save offers from
Retention Manager.
Which cameras offer a two-way voice feature? Select all that apply: ANSWER
DBC Pro, ODC Pro, Ping Camera, DBC V2.
What is the qualifying metric for commission? - Answer Referral
PSA stands for Purchase Sale Agreement. ANSWER: False.
To cancel their arrangement, a client must provide notice of cancellation.
A service can have many in-progress cancellation cases - Answer: False.
