Questions and Answers 100% Pass
What are the five stages of the technical writing process? - ANSWER✔✔-1. Planning
and researching
2. Organizing and drafting
3. Improving the style
4. Designing
5. Revising and editing.
How do you strategically plan the work of a tech comm team? - ANSWER✔✔-1. Set
objectives
2. Create a task list
3. Develop a timeline
What are the four stages of forming a work team? - ANSWER✔✔-1. Forming
2. Storming
3. Norming
4. Performing
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,What are the different types of websites used in the workplace? - ANSWER✔✔-1. Social
networks
2. Wikis
3. Blogs
4. Microblogs
4. Video and podcasts
What are the guidelines for determining the number of levels needed in a website? -
ANSWER✔✔--A maximum of 3 links for the most information.
-A maximum of 5 links for 80% of all information
-A maximum of 7 links for all information.
What are the basic features of a website? - ANSWER✔✔-1. Home page
2. Node pages
3. Pages
4. Navigation pages
5. Splash page
Home page
(Key facts about writing for websites) - ANSWER✔✔-The main page of the site. It
identifies the subject and purpose of the site, while forecasting its overall structure.
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, Node pages
(Key facts about writing for websites) - ANSWER✔✔-Divide the site's content into
larger topic areas.
Five-Ws - ANSWER✔✔-1. Who are my readers?
2. What do they need?
3. Why do they need the info in the doc?
4. Where do they need the info?
5. When will the info be used?
Three aspects readers use to make decisions - ANSWER✔✔-1. Needs - need to take
action or make a decision
2. Values - issues, goals, or beliefs readers feel are important
3. Attitudes - the readers emotional response to you, your project, or company
Four contexts for document use - ANSWER✔✔-1. Physical
2. Economic
3. Political
4. Ethical
5 strategies for working with global audiences - ANSWER✔✔-1. Listen carefully
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