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OBHR 317 Exam Questions With Correct Answers

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©BRIGHTSTARS EXAM SOLUTIONS 11/16/2024 10:16 AM 1 | P a g e OBHR 317 Exam Questions With Correct Answers What is the MARS Model of Behaviour - answerMotivation (internal forces that make people desire to do), Ability (capability of completing the task), Role perception (understanding of the duties assigned and how to do them), Situational factors (external conditions that impact employees) What is the open systems view of organizations - answerThe interaction between orgs and external environment. Includes subsystems within orgs, inputs/outputs and feedback from environment What is organizational justice - answerRules that decide how work is distributed among org members What is work life integration - answerThe integration of personal life and work to reduce conflict (i.e. babysitting at work) Social norms, reward systems and other conditions have what impact on an individual's personality - answerThey constrain it and make it less evident What are the Big 5 personality factors - answerConscientiousness, Agreeableness, Neuroticism, Openness to Experience, Extraversion Under the super 7 framework what are orgs responsible for - answerClarity of expectations, task support, feedback and rewards/recognition Under the super 7 framework what are employees responsible for - answerKnowledge/skills, capacity, motivation Proficient task performance is associated with - answerConscientiousness and extraversion Adaptive or proactive task performance is associated with - answerExtraversion and openness to experience ©BRIGHTSTARS EXAM SOLUTIONS 11/16/2024 10:16 AM 2 | P a g e Organizational citizenship or counterproductive work behaviours is associated with - answerConscientiousness and agreeableness What are the dark triad personality traits - answerMachiavellianism (get what they want at expense of others, low trust/empathy), Narcissism (need for attention, belief of superiority/entitlement), Psychopathy (social predators, antisocial/thrill seekers) Myers Briggs type indicator (MBTI) consists of what 4 categories - answerGetting energy, perceiving information, making decisions, orientation to external world For MBTI getting energy what are the two options - answerextraversion or introversion For MBTI perceiving information what are the two options - answerSensing (realistic, practical) or intuitive (abstract, imaginative) For MBTI making decisions what are the two options - answerThinking (logical) or feeling (emotion focused) For MBTI orientation to external world what are the two options - answerJudging (organized) or perceiving (adaptable) What is Schwartz's model - answerSelf enhancement (power, achievement), Conservation (tradition, conformity), Self transcendence (benevolence, universalism), Openness to change (self direction, stimulation) What is power distance - answercomfortability with authority (high=obedience to it, low=expecting shared power) What is self enhancement - answerPerceiving yourself as above average, take credit for successes blame situation for failures What is self verification - answerConfirm self image by communicating it to others, seeking confirming feedback (tend to remember info consistent with self and forget the contrary) What is attribution theory - answerInternal attribution-the behaviour/event is caused by characteristics within the person External attribution-the behaviour/event is caused by entities in the person's environments What is self-serving bias - answersuccess is due to us and failures is due to external things What is fundamental attribution error - answerto over emphasize internal causes of others action ©BRIGHTSTARS E

Content preview

©BRIGHTSTARS EXAM SOLUTIONS

11/16/2024 10:16 AM


OBHR 317 Exam Questions With Correct
Answers


What is the MARS Model of Behaviour - answer✔Motivation (internal forces that make people
desire to do), Ability (capability of completing the task), Role perception (understanding of the
duties assigned and how to do them), Situational factors (external conditions that impact
employees)

What is the open systems view of organizations - answer✔The interaction between orgs and
external environment. Includes subsystems within orgs, inputs/outputs and feedback from
environment

What is organizational justice - answer✔Rules that decide how work is distributed among org
members

What is work life integration - answer✔The integration of personal life and work to reduce
conflict (i.e. babysitting at work)
Social norms, reward systems and other conditions have what impact on an individual's
personality - answer✔They constrain it and make it less evident

What are the Big 5 personality factors - answer✔Conscientiousness, Agreeableness,
Neuroticism, Openness to Experience, Extraversion

Under the super 7 framework what are orgs responsible for - answer✔Clarity of expectations,
task support, feedback and rewards/recognition

Under the super 7 framework what are employees responsible for - answer✔Knowledge/skills,
capacity, motivation

Proficient task performance is associated with - answer✔Conscientiousness and extraversion

Adaptive or proactive task performance is associated with - answer✔Extraversion and openness
to experience



1|Page

, ©BRIGHTSTARS EXAM SOLUTIONS

11/16/2024 10:16 AM

Organizational citizenship or counterproductive work behaviours is associated with -
answer✔Conscientiousness and agreeableness

What are the dark triad personality traits - answer✔Machiavellianism (get what they want at
expense of others, low trust/empathy), Narcissism (need for attention, belief of
superiority/entitlement), Psychopathy (social predators, antisocial/thrill seekers)

Myers Briggs type indicator (MBTI) consists of what 4 categories - answer✔Getting energy,
perceiving information, making decisions, orientation to external world

For MBTI getting energy what are the two options - answer✔extraversion or introversion

For MBTI perceiving information what are the two options - answer✔Sensing (realistic,
practical) or intuitive (abstract, imaginative)

For MBTI making decisions what are the two options - answer✔Thinking (logical) or feeling
(emotion focused)

For MBTI orientation to external world what are the two options - answer✔Judging (organized)
or perceiving (adaptable)

What is Schwartz's model - answer✔Self enhancement (power, achievement), Conservation
(tradition, conformity), Self transcendence (benevolence, universalism), Openness to change
(self direction, stimulation)

What is power distance - answer✔comfortability with authority (high=obedience to it,
low=expecting shared power)

What is self enhancement - answer✔Perceiving yourself as above average, take credit for
successes blame situation for failures

What is self verification - answer✔Confirm self image by communicating it to others, seeking
confirming feedback (tend to remember info consistent with self and forget the contrary)

What is attribution theory - answer✔Internal attribution->the behaviour/event is caused by
characteristics within the person
External attribution->the behaviour/event is caused by entities in the person's environments

What is self-serving bias - answer✔success is due to us and failures is due to external things

What is fundamental attribution error - answer✔to over emphasize internal causes of others
action


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