11/16/2024 10:16 AM
OBHR 317 Exam Questions With Correct
Answers
What is the MARS Model of Behaviour - answer✔Motivation (internal forces that make people
desire to do), Ability (capability of completing the task), Role perception (understanding of the
duties assigned and how to do them), Situational factors (external conditions that impact
employees)
What is the open systems view of organizations - answer✔The interaction between orgs and
external environment. Includes subsystems within orgs, inputs/outputs and feedback from
environment
What is organizational justice - answer✔Rules that decide how work is distributed among org
members
What is work life integration - answer✔The integration of personal life and work to reduce
conflict (i.e. babysitting at work)
Social norms, reward systems and other conditions have what impact on an individual's
personality - answer✔They constrain it and make it less evident
What are the Big 5 personality factors - answer✔Conscientiousness, Agreeableness,
Neuroticism, Openness to Experience, Extraversion
Under the super 7 framework what are orgs responsible for - answer✔Clarity of expectations,
task support, feedback and rewards/recognition
Under the super 7 framework what are employees responsible for - answer✔Knowledge/skills,
capacity, motivation
Proficient task performance is associated with - answer✔Conscientiousness and extraversion
Adaptive or proactive task performance is associated with - answer✔Extraversion and openness
to experience
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11/16/2024 10:16 AM
Organizational citizenship or counterproductive work behaviours is associated with -
answer✔Conscientiousness and agreeableness
What are the dark triad personality traits - answer✔Machiavellianism (get what they want at
expense of others, low trust/empathy), Narcissism (need for attention, belief of
superiority/entitlement), Psychopathy (social predators, antisocial/thrill seekers)
Myers Briggs type indicator (MBTI) consists of what 4 categories - answer✔Getting energy,
perceiving information, making decisions, orientation to external world
For MBTI getting energy what are the two options - answer✔extraversion or introversion
For MBTI perceiving information what are the two options - answer✔Sensing (realistic,
practical) or intuitive (abstract, imaginative)
For MBTI making decisions what are the two options - answer✔Thinking (logical) or feeling
(emotion focused)
For MBTI orientation to external world what are the two options - answer✔Judging (organized)
or perceiving (adaptable)
What is Schwartz's model - answer✔Self enhancement (power, achievement), Conservation
(tradition, conformity), Self transcendence (benevolence, universalism), Openness to change
(self direction, stimulation)
What is power distance - answer✔comfortability with authority (high=obedience to it,
low=expecting shared power)
What is self enhancement - answer✔Perceiving yourself as above average, take credit for
successes blame situation for failures
What is self verification - answer✔Confirm self image by communicating it to others, seeking
confirming feedback (tend to remember info consistent with self and forget the contrary)
What is attribution theory - answer✔Internal attribution->the behaviour/event is caused by
characteristics within the person
External attribution->the behaviour/event is caused by entities in the person's environments
What is self-serving bias - answer✔success is due to us and failures is due to external things
What is fundamental attribution error - answer✔to over emphasize internal causes of others
action
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