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MANG 4710 - Test 2 Exam Questions With
Correct Answers
Acceptance criteria - answer✔A set of conditions that must be met before the deliverables are
accepted.
Cost account - answer✔The intersection of work packages and the organization unit creates a
project control point.
Gold plating - answer✔Refers to adding the extra value to the project that is beyond the scope
of the project; this is common on software projects where developers add features that they
think the end user will like.
Milestone - answer✔A significant event in a project that occurs at a point in time.
Organization Breakdown Structure (OBS) - answer✔A structure used to assign responsibility for
work packages; this depicts how the firm has organized to discharge work responsibilities.
Priority matrix - answer✔A tool used to sort tasks or projects based on a defined set of
variables.
Process Breakdown Structure (PBS) - answer✔Is used for process-oriented projects, often
referred to as the "waterfall method" in the software industry.
Product scope description - answer✔A document that defines all the elements of the project
scopes well as assumptions, project requirements and acceptance.
Project charter - answer✔A document that authorizes the project manager to initiate and lead
a project.
Responsibility matrix - answer✔summarizes the tasks to be accomplished and who is
responsible for what on a project
Scope creep - answer✔The tendency for the project scope to expand over time; usually by
changing requirements, specifications, and priorities.
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Scope statement - answer✔Short, one-two-page summary of key elements of the scope,
followed by extended documentation of each element.
WBS dictionary - answer✔Provides detailed information about each element in the WBS
including the work package level (code), name, and functional description.
Work Breakdown Structure (WBS) - answer✔A hierarchical decomposition of the total scope of
work to be carried out by the project team to accomplish the project objectives and create the
required deliverables.
Work Package - answer✔The lowest level of a WBS; cost estimates are made at this level
Apportionment - answer✔Used when projects closely follow past projects in features and costs
Bottom-up estimates - answer✔Can take place after the project has been defined in detail. Can
serve as a check on cost elements in the WBS by rolling up the work packages and associated
cost accounts to major deliverables. Provide the customer with an opportunity to compare the
low-cost, efficient method approach with any imposed restrictions.
Delphi method - answer✔A group decision process about the likelihood that certain events will
occur.
Direct cost - answer✔Can be influenced by the project manager, project team, and individuals
implementing the work packages.
Function points - answer✔Marco variables or major parameters such as number of inputs,
number of outputs, number of inquiries, number of data files, and number of interfaces.
Learning curve - answer✔Each time the output quantity doubles, the unit labor hours are
reduced at a constant rate.
Overhead costs - answer✔Can be tied to project deliverables or work packages
Phase estimating - answer✔Used when an unusual amount of uncertainty surrounds a project
and it is impractical to estimate times and costs for the entire project.
Range estimating - answer✔works best when work packages have significant uncertainty
associated with the time and cost to complete.
Ratio method - answer✔Are often used in the concept, or "need," phase of a project to get an
initial duration and cost estimate for the project.
Reference class forecasting - answer✔A method of predicting the future by looking at similar
past situations and their outcomes.
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