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MANG 3467 Exam 1 Study Guide.
Job Enlargement - answer✔Broadening the types of tasks performed in a job.
Job Extension - answer✔Enlarging jobs by combining several relatively simple jobs to form a job
with a wider range of tasks.
Job Rotation - answer✔Enlarging jobs by moving employees among several different jobs.
Job enrichment - answer✔Empowering workers by adding more decision making authority to
jobs
Self-managing work
Flexible work schedules
Flextime
Job sharing
Telework
Two Factor Theory - answer✔Motivators - work itself, recognition, opportunities
Hygiene- Salary, conditions, relationships
Work Adjustment Theory - answer✔Fit between the employees needs & abilities with the job
job description - answer✔A list of the tasks, duties, and responsibilities that a particular job
entails.
job specification - answer✔A list of knowledge, skills, abilities, and other characteristics that an
individual needs for a particular job
Skill - answer✔an individual's level of proficiency at performing a particular task.
Ability - answer✔a more general enduring capability that an individual possesses.
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Fleishman Job Analysis System - answer✔Job analysis technique that asks subject-matter
experts to evaluate a job in terms of the abilities required to perform the job. Typically done by
incumbents.
Position Analysis Questionnaire - answer✔A standardized job analysis questionnaire containing
194 questions about work behaviors, work conditions, and job characteristics that apply to a
wide variety of jobs. Done by analyst
Key parts
Information input
Mental processes
Work output
Relationships with other persons
Job context
Other characteristics
Incumbents - answer✔people who currently hold the position in the organization.
Dictionary of Occupational Titles (DOT) - answer✔published by the U.S. Department of Labor
Occupational Information Network (O*NET) - answer✔an online job description database
developed by the Labor Department
Job analysis - answer✔The process of getting detailed information about jobs.
Occupational Safety and Health Act (OSH Act) - answer✔Authorizes the federal government to
establish and enforce occupational safety and health standards for all places of employment
engaging in interstate commerce.
Responsible for:
Inspecting employers
Applying safety and health standards
Levying fines for violation
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