©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
MANG 2790: Exam 1 Study Guide.
Audience-centered approach - answer✔Understanding and respecting the members of your
audience and making every effort to get your message across in a way that is meaningful to
them.
code of ethics - answer✔A written set of ethical guidelines that companies expect their
employees to follow.
communication - answer✔The process of transferring information, meaning, and understanding
between senders and receivers.
communication barriers - answer✔Forces or events that can disrupt communication, including
noise and distractions, competing messages, filters, and channel breakdowns.
communication channels - answer✔systems used to deliver messages
communication medium - answer✔The form in which a message is presented; can be oral,
written, or visual.
contract - answer✔A legally binding promise between two parties, in which one party makes a
specified offer an the other party accepts.
copyright - answer✔A form of legal protection for the expression of creative ideas.
critical thinking - answer✔The ability to evaluate evidence completely and objectively in order
to form logical conclusions and make sound recommendations.
decoding - answer✔extracting the idea from a message
defamation - answer✔The intentional public communication of false statements that damage
character or reputation.
encoding - answer✔Putting an idea into message (such as words, images, or a combination of
both)
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, ©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
ethical communication - answer✔Communication that includes all the information an audience
needs to make an informed decision or take an informed stance on an issue and is not
deceptive in a way.
ethical delima - answer✔A situation that involves making a choice when competing alternatives
are ethically valid or the alternatives aren't completely wrong or right.
ethical lapse - answer✔a clearly unethical choice
ethics - answer✔The accepted principles of right and wrong that govern behavior and decision-
making in a society.
feedback - answer✔Information from receivers regarding the quality and effectiveness of a
message.
formal communication network - answer✔Communication channels that flow along the lines of
command in an organization.
informal communication network - answer✔All communication that takes place outside the
formal communication network.
information overload - answer✔Condition in which people have more information than they
can effectively process.
intellectual property - answer✔Creative ideas, including copyrighted materials, as well as
industrial property, such as patents, product designs, and logos.
intelligent communication technology - answer✔Systems that use artificial intelligence to
enhance the communication experience.
message - answer✔The "container" for an idea to be transmitted from a sender to a receiver.
plagiarism - answer✔Presenting someone else's words or other creative product as your own.
professionalism - answer✔The quality of performing at a high level and conducting oneself with
purpose and pride.
selective attention - answer✔Focusing on a subset of the incoming stimuli or information
sources and ignoring others.
social communication model - answer✔An interactive, conversational approach to
communication in which audience members are empowered to participate fully.
2|Page
11/16/2024 10:16 AM
MANG 2790: Exam 1 Study Guide.
Audience-centered approach - answer✔Understanding and respecting the members of your
audience and making every effort to get your message across in a way that is meaningful to
them.
code of ethics - answer✔A written set of ethical guidelines that companies expect their
employees to follow.
communication - answer✔The process of transferring information, meaning, and understanding
between senders and receivers.
communication barriers - answer✔Forces or events that can disrupt communication, including
noise and distractions, competing messages, filters, and channel breakdowns.
communication channels - answer✔systems used to deliver messages
communication medium - answer✔The form in which a message is presented; can be oral,
written, or visual.
contract - answer✔A legally binding promise between two parties, in which one party makes a
specified offer an the other party accepts.
copyright - answer✔A form of legal protection for the expression of creative ideas.
critical thinking - answer✔The ability to evaluate evidence completely and objectively in order
to form logical conclusions and make sound recommendations.
decoding - answer✔extracting the idea from a message
defamation - answer✔The intentional public communication of false statements that damage
character or reputation.
encoding - answer✔Putting an idea into message (such as words, images, or a combination of
both)
1|Page
, ©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
ethical communication - answer✔Communication that includes all the information an audience
needs to make an informed decision or take an informed stance on an issue and is not
deceptive in a way.
ethical delima - answer✔A situation that involves making a choice when competing alternatives
are ethically valid or the alternatives aren't completely wrong or right.
ethical lapse - answer✔a clearly unethical choice
ethics - answer✔The accepted principles of right and wrong that govern behavior and decision-
making in a society.
feedback - answer✔Information from receivers regarding the quality and effectiveness of a
message.
formal communication network - answer✔Communication channels that flow along the lines of
command in an organization.
informal communication network - answer✔All communication that takes place outside the
formal communication network.
information overload - answer✔Condition in which people have more information than they
can effectively process.
intellectual property - answer✔Creative ideas, including copyrighted materials, as well as
industrial property, such as patents, product designs, and logos.
intelligent communication technology - answer✔Systems that use artificial intelligence to
enhance the communication experience.
message - answer✔The "container" for an idea to be transmitted from a sender to a receiver.
plagiarism - answer✔Presenting someone else's words or other creative product as your own.
professionalism - answer✔The quality of performing at a high level and conducting oneself with
purpose and pride.
selective attention - answer✔Focusing on a subset of the incoming stimuli or information
sources and ignoring others.
social communication model - answer✔An interactive, conversational approach to
communication in which audience members are empowered to participate fully.
2|Page
