11/16/2024 10:16 AM
MANG 330 Exam 1 Questions With Correct
Answers
Human Resources= - answer✔Value of employees
People who work in an organization
Also called personnel
Manager - answer✔A person who is in charge of others and is responsible for the timely and
correct execution of actions that promote hit or her unit's success
ex. GM at Applebee's
Line Employee - answer✔Directly involved with producing the company's good(s) or service(s)
Front line; put themselves out there
ex. Assembly ____
Staff Employee - answer✔Supports line employees
Works at a desk
departmentalized
behind the scenes
ex. HR dept.
Junior Employee - answer✔inexperienced
new to the company
don't hold that much responsibility
ex. Johnny Football
Exempt Employee - answer✔salaried employees
If they work over 40 hours/week, they do not get compensated for it
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11/16/2024 10:16 AM
ex. CEO of Apple
Non-exempt employee - answer✔non-salary employee
1.5x pay for holidays
Do get compensated for working > 40 hours/week
ex. McDonald's Cashier
Senior Employee - answer✔Been with the company for a while
Have a lot of responsibility
ex. Troy Polamalu
HR Strategy - answer✔firm's deliberate use of human resources to help it gain an edge against
its competitors; how you use the HR in your company
ex. Tom's shoes
Tactic - answer✔one plan of action
Strategy - answer✔composed of multiple tactics
HR Challenges for Managers: Environment - answer✔rapid change
internet revolution
workforce diversity
globalization
legislation
evolving work and family roles
skill shortages
rise of service sector
natural disasters
Rapid change - answer✔new company town (Google campus)
dealing with stress (WVU wellness)
Internet Revolution - answer✔Greater communication skills (Juan Pablo Davilar: to screw up
royally)
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