©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
Mang 201 Test 2: CH. 8-11 Exam Questions
With Correct Answers
The set of decisions and actions used to formulate and implement strategies that will provide a
competitively superior fit between the organization and its environment so as to achieve
organizational goals is known as: - answer✔strategic management
_____ can be defined as the combination of benefits received and costs paid by the customer. -
answer✔value
Decisions regarding the proper amount of advertising for a particular good or service are
related to: - answer✔business-level strategies
Paramount, Inc. is particularly concerned about pending legislation in Congress that would
further regulate their organization. This legislation would be classified as a(n) _____. -
answer✔external threat
Double Click, Inc. has a number of strategic business units. Their hand-held computer unit has a
large market share in this rapidly growing industry. Their hand-held computer business would
be classified as: - answer✔a star
The purpose of _____ is to expand the firm's business operations to produce new kinds of
valuable products and services? - answer✔diversification
Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n)
_____ strategy. - answer✔focus
Which of the following strategies would be appropriate when the need for both national
responsiveness and global integration is low? - answer✔export
Persuasion, motivation, and changes in cultures and values are examples of which of the
dimensions used to implement strategy? - answer✔leadership
The _____ function recruits selects, trains, transfers, promotes, and lays off employees to
achieve strategic goals. - answer✔human resource
1|Page
, ©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
Mark, a production manager at Kaylie's Kookware, recently chose to schedule his workers to
work overtime. His alternative was to hire more workers. He is now monitoring the
consequences of his choice. This is an example of _____. - answer✔decision-making
Non-programmed decisions are made in response to situations that are: *all of these* -
answer✔*all of these*
Bobby, a product manager, wants to increase the market share of his product. He is unsure
about how to go about it, not knowing for sure how costs, price, the competition, and the
quality of his product will interact to influence market share. Bobby is operating under a
condition of _____. - answer✔uncertainty
Which of the following is the process of forming alliances among managers during the decision
making process? - answer✔coalition building
_____ is the step in the decision-making process in which managers analyze underlying causal
factors associated with the decision situation. - answer✔diagnosis
The decision-maker must _____ once the problem has been recognized and analyzed. -
answer✔generate alternatives
Feedback is important because: *all of these* - answer✔*all of these*
People with a(n) _____ style usually are concerned with the personal development of others
and may make decisions that help others achieve their goals - answer✔behavioral
As a top manager, Joanna works with others within her team every day in making important
corporate decisions. Her preferred decision-making approach is to generate as many
alternatives to problems as possible in a short amount of time. This approach is referred to as
_____. - answer✔brainstorming
The tendency of organizations to invest time and money in a solution despite strong evidence
that is not appropriate is referred to as: - answer✔escalating commitment
Strategy defines _____ to do (it) while organizing defines _____ to do (it). - answer✔what; how
Which of the following refers to the degree to which organizational tasks are subdivided into
individual jobs? - answer✔work specialization
_____ means that each employee is held accountable to only one supervisor. - answer✔unity of
command
2|Page
11/16/2024 10:16 AM
Mang 201 Test 2: CH. 8-11 Exam Questions
With Correct Answers
The set of decisions and actions used to formulate and implement strategies that will provide a
competitively superior fit between the organization and its environment so as to achieve
organizational goals is known as: - answer✔strategic management
_____ can be defined as the combination of benefits received and costs paid by the customer. -
answer✔value
Decisions regarding the proper amount of advertising for a particular good or service are
related to: - answer✔business-level strategies
Paramount, Inc. is particularly concerned about pending legislation in Congress that would
further regulate their organization. This legislation would be classified as a(n) _____. -
answer✔external threat
Double Click, Inc. has a number of strategic business units. Their hand-held computer unit has a
large market share in this rapidly growing industry. Their hand-held computer business would
be classified as: - answer✔a star
The purpose of _____ is to expand the firm's business operations to produce new kinds of
valuable products and services? - answer✔diversification
Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n)
_____ strategy. - answer✔focus
Which of the following strategies would be appropriate when the need for both national
responsiveness and global integration is low? - answer✔export
Persuasion, motivation, and changes in cultures and values are examples of which of the
dimensions used to implement strategy? - answer✔leadership
The _____ function recruits selects, trains, transfers, promotes, and lays off employees to
achieve strategic goals. - answer✔human resource
1|Page
, ©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
Mark, a production manager at Kaylie's Kookware, recently chose to schedule his workers to
work overtime. His alternative was to hire more workers. He is now monitoring the
consequences of his choice. This is an example of _____. - answer✔decision-making
Non-programmed decisions are made in response to situations that are: *all of these* -
answer✔*all of these*
Bobby, a product manager, wants to increase the market share of his product. He is unsure
about how to go about it, not knowing for sure how costs, price, the competition, and the
quality of his product will interact to influence market share. Bobby is operating under a
condition of _____. - answer✔uncertainty
Which of the following is the process of forming alliances among managers during the decision
making process? - answer✔coalition building
_____ is the step in the decision-making process in which managers analyze underlying causal
factors associated with the decision situation. - answer✔diagnosis
The decision-maker must _____ once the problem has been recognized and analyzed. -
answer✔generate alternatives
Feedback is important because: *all of these* - answer✔*all of these*
People with a(n) _____ style usually are concerned with the personal development of others
and may make decisions that help others achieve their goals - answer✔behavioral
As a top manager, Joanna works with others within her team every day in making important
corporate decisions. Her preferred decision-making approach is to generate as many
alternatives to problems as possible in a short amount of time. This approach is referred to as
_____. - answer✔brainstorming
The tendency of organizations to invest time and money in a solution despite strong evidence
that is not appropriate is referred to as: - answer✔escalating commitment
Strategy defines _____ to do (it) while organizing defines _____ to do (it). - answer✔what; how
Which of the following refers to the degree to which organizational tasks are subdivided into
individual jobs? - answer✔work specialization
_____ means that each employee is held accountable to only one supervisor. - answer✔unity of
command
2|Page
