©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
MANG 201 Final Exam Questions With
Correct Answers
Tool Techies, Inc. uses phone surveys of customers to gather information about service and
quality. This is an example of the management function of: - answer✔Controlling
The degree to which an organization achieves a stated goal refers to: - answer✔Effectiveness
For a widget manufacturing company, worker-hours per widget is a measure of: -
answer✔Organizational efficiency
Of all management duties, one of the things managers like the least is: - answer✔Organizing
paperwork
According to Mintzberg, which of these is an interpersonal role? - answer✔Liaison
If a manager finds a severe decline in employee morale and direction, he or she may need to
spend more time in the _____ role. - answer✔Leader
One of the roles that a small business manager may emphasize over a counterpart in a large
organization is: - answer✔Spokesperson
Which of the following is a characteristic of a traditional management approach? -
answer✔Managers supervise team members' tasks.
The management science perspective emerged after World War II to treat problems associated
with: - answer✔Modern global warfare
Within his role as a financial accountant, Roger uses the capital asset pricing model and other
mathematical tools to help clients keep track of their finances. Which perspective or approach
does Roger apply most at his work? - answer✔Quantitative perspective
It is often difficult to make decisions about subsystems because they are: -
answer✔Interdependent
1|Page
, ©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
According to Weber's ideas on bureaucracy, organizations should be based on which of these? -
answer✔Rational authority
A key finding in the Hawthorne studies was which of these? - answer✔Human relations
increased productivity
Used widely by Indian companies, _______ refers to an innovation mind-set that strives to
meet customers' needs quickly and inexpensively - answer✔Juugad
Of the management trends that have been popular over the past decade, managers are most
aware of: - answer✔E-business
All of these are a part of an organization's task environment, except: - answer✔Employers
_____ is(are) included in an organization's task environment. - answer✔Suppliers
The general environment dimension that includes consumer purchasing power, the
unemployment rate, and interest rates is called the: - answer✔Economic dimension
The _____ dimension of the general environment includes federal, state, and local government
regulations. - answer✔Legal-political dimension
Which of these means that managers do not have sufficient information about environmental
factors to understand and predict environmental needs and changes? - answer✔Environmental
Uncertainty
_____ is an approach to boundary spanning which results from using sophisticated software to
search through large amounts of internal and external data to spot patterns, trends, and
relationships that might be significant. - answer✔Use of business intelligence
In the current external business environment, which of the following is true? - answer✔Joint
ventures are on the rise
When two or more organizations combine to become one, it is referred to as a: -
answer✔Merger
The level of corporate culture in which values are so deeply embedded that members are no
longer consciously aware of them is: - answer✔Expressed values and beliefs
_____ is a narrative based on true event that is repeated frequently and shared by
organizational employees. - answer✔Story
McDonald's "We Love to See You Smile" is an example of a: - answer✔Slogan
2|Page
11/16/2024 10:16 AM
MANG 201 Final Exam Questions With
Correct Answers
Tool Techies, Inc. uses phone surveys of customers to gather information about service and
quality. This is an example of the management function of: - answer✔Controlling
The degree to which an organization achieves a stated goal refers to: - answer✔Effectiveness
For a widget manufacturing company, worker-hours per widget is a measure of: -
answer✔Organizational efficiency
Of all management duties, one of the things managers like the least is: - answer✔Organizing
paperwork
According to Mintzberg, which of these is an interpersonal role? - answer✔Liaison
If a manager finds a severe decline in employee morale and direction, he or she may need to
spend more time in the _____ role. - answer✔Leader
One of the roles that a small business manager may emphasize over a counterpart in a large
organization is: - answer✔Spokesperson
Which of the following is a characteristic of a traditional management approach? -
answer✔Managers supervise team members' tasks.
The management science perspective emerged after World War II to treat problems associated
with: - answer✔Modern global warfare
Within his role as a financial accountant, Roger uses the capital asset pricing model and other
mathematical tools to help clients keep track of their finances. Which perspective or approach
does Roger apply most at his work? - answer✔Quantitative perspective
It is often difficult to make decisions about subsystems because they are: -
answer✔Interdependent
1|Page
, ©BRIGHTSTARS EXAM SOLUTIONS
11/16/2024 10:16 AM
According to Weber's ideas on bureaucracy, organizations should be based on which of these? -
answer✔Rational authority
A key finding in the Hawthorne studies was which of these? - answer✔Human relations
increased productivity
Used widely by Indian companies, _______ refers to an innovation mind-set that strives to
meet customers' needs quickly and inexpensively - answer✔Juugad
Of the management trends that have been popular over the past decade, managers are most
aware of: - answer✔E-business
All of these are a part of an organization's task environment, except: - answer✔Employers
_____ is(are) included in an organization's task environment. - answer✔Suppliers
The general environment dimension that includes consumer purchasing power, the
unemployment rate, and interest rates is called the: - answer✔Economic dimension
The _____ dimension of the general environment includes federal, state, and local government
regulations. - answer✔Legal-political dimension
Which of these means that managers do not have sufficient information about environmental
factors to understand and predict environmental needs and changes? - answer✔Environmental
Uncertainty
_____ is an approach to boundary spanning which results from using sophisticated software to
search through large amounts of internal and external data to spot patterns, trends, and
relationships that might be significant. - answer✔Use of business intelligence
In the current external business environment, which of the following is true? - answer✔Joint
ventures are on the rise
When two or more organizations combine to become one, it is referred to as a: -
answer✔Merger
The level of corporate culture in which values are so deeply embedded that members are no
longer consciously aware of them is: - answer✔Expressed values and beliefs
_____ is a narrative based on true event that is repeated frequently and shared by
organizational employees. - answer✔Story
McDonald's "We Love to See You Smile" is an example of a: - answer✔Slogan
2|Page
