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ServiceNow CIS-RC General Info Test

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ServiceNow CIS-RC General Info Test

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ServiceNow CIS-RC General Info




Content packs for GRC - Answer-- SOX: prepackaged policies, controls, risks, audits, and dashboards.

- NIST

- CMF

- NIST RMF

- GDPR

- Performance Analytics - provides GRC options in Interactive Filters to homepage/dashboards



Who can edit GRC content packs? - Answer-Compliance, Audit, and Risk admins can edit content packs.



GRC use case accelerators - Answer-- NIST RMF

- NIST CSF

- GDPR DPIA



Can plugins be uninstalled? - Answer-Plug cannot be uninstalled



Can applications be uninstalled? - Answer-Applications can be uninstalled within the plugin

, What is TOI? - Answer-Transfer of Information - recorded sessions that communicate new features for
product releases



Name three templates - Answer-- Control Objectives

- Risk Statements

- Indicator Templates



What can be created from templates? - Answer-- Risks

- Controls

- Indicators



What is used to scope an Audit? - Answer-Entities



What is used to scope Risks? - Answer-Entity Types



Risk Assessment Methodology (RAM) is defined for an Entity Class. What application is used for RAM
definition? - Answer-Advanced Risk



What is best practice for Entity Type, Control Objective, and Policy Mapping? - Answer-Entity types are
mapped to control objectives, not to policies. Map policies to control objectives



Is it best practice to check the box, 'Have controls created automatically' on Control Objectives? -
Answer-Yes



What role do Attestations play in ServiceNow? - Answer-Attestations ensure the control has
implemented in the organization

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