CHL CHAPTER 1 TEST
A leader is a person who motivates and directs others toward the
accomplishment of objectives.
Ability set: ANSWER The abilities needed to complete a certain task or
function
Management's answer The process of achieving goals and objectives by
utilizing one's resources
Fundamental management tasks: ANSWER Staffing, directing, regulating,
assessing, planning, arranging, and coordinating
ANSWER: Unity of command Organizing theory that recommends having a
single supervisor for every staff
ANSWER: The span of control is a coordinating principle that pertains to the
number of employees that a single individual can oversee.
Culture: ANSWER The common values, conventions, and beliefs held by
department staff that are accepted and transferred to new hires
ANSWER: Public relations Communication or other actions intended to
improve one's reputation
Answer to Harassment One or more people's persistent, undesired, and
bothersome behavior, including requests or threats
Bullying: A Answer Frequent abuse of one or more people by one or more
people that harms their health
There is no tolerance for harassing behavior under the zero-tolerance answer
policy.
A leader is a person who motivates and directs others toward the
accomplishment of objectives.
Ability set: ANSWER The abilities needed to complete a certain task or
function
Management's answer The process of achieving goals and objectives by
utilizing one's resources
Fundamental management tasks: ANSWER Staffing, directing, regulating,
assessing, planning, arranging, and coordinating
ANSWER: Unity of command Organizing theory that recommends having a
single supervisor for every staff
ANSWER: The span of control is a coordinating principle that pertains to the
number of employees that a single individual can oversee.
Culture: ANSWER The common values, conventions, and beliefs held by
department staff that are accepted and transferred to new hires
ANSWER: Public relations Communication or other actions intended to
improve one's reputation
Answer to Harassment One or more people's persistent, undesired, and
bothersome behavior, including requests or threats
Bullying: A Answer Frequent abuse of one or more people by one or more
people that harms their health
There is no tolerance for harassing behavior under the zero-tolerance answer
policy.
