MANG 330 Exam 1 With
Complete Solution
Human Resources= - ANSWER Value of employees
People who work in an organization
Also called personnel
Manager - ANSWER A person who is in charge of others and is responsible
for the timely and correct execution of actions that promote hit or her unit's
success
ex. GM at Applebee's
Line Employee - ANSWER Directly involved with producing the company's
good(s) or service(s)
Front line; put themselves out there
ex. Assembly ____
Staff Employee - ANSWER Supports line employees
Works at a desk
departmentalized
behind the scenes
ex. HR dept.
Junior Employee - ANSWER inexperienced
,new to the company
don't hold that much responsibility
ex. Johnny Football
Exempt Employee - ANSWER salaried employees
If they work over 40 hours/week, they do not get compensated for it
ex. CEO of Apple
Non-exempt employee - ANSWER non-salary employee
1.5x pay for holidays
Do get compensated for working > 40 hours/week
ex. McDonald's Cashier
Senior Employee - ANSWER Been with the company for a while
Have a lot of responsibility
ex. Troy Polamalu
HR Strategy - ANSWER firm's deliberate use of human resources to help it
gain an edge against its competitors; how you use the HR in your company
ex. Tom's shoes
Tactic - ANSWER one plan of action
Strategy - ANSWER composed of multiple tactics
HR Challenges for Managers: Environment - ANSWER rapid change
internet revolution
, workforce diversity
globalization
legislation
evolving work and family roles
skill shortages
rise of service sector
natural disasters
Rapid change - ANSWER new company town (Google campus)
dealing with stress (WVU wellness)
Internet Revolution - ANSWER Greater communication skills (Juan Pablo
Davilar: to screw up royally)
dealing with information overflow
breaking down labor market barriers
using online learning
enabling HR to focus on management
Globalization - ANSWER worldwide company culture
worldwide recruiting
Complete Solution
Human Resources= - ANSWER Value of employees
People who work in an organization
Also called personnel
Manager - ANSWER A person who is in charge of others and is responsible
for the timely and correct execution of actions that promote hit or her unit's
success
ex. GM at Applebee's
Line Employee - ANSWER Directly involved with producing the company's
good(s) or service(s)
Front line; put themselves out there
ex. Assembly ____
Staff Employee - ANSWER Supports line employees
Works at a desk
departmentalized
behind the scenes
ex. HR dept.
Junior Employee - ANSWER inexperienced
,new to the company
don't hold that much responsibility
ex. Johnny Football
Exempt Employee - ANSWER salaried employees
If they work over 40 hours/week, they do not get compensated for it
ex. CEO of Apple
Non-exempt employee - ANSWER non-salary employee
1.5x pay for holidays
Do get compensated for working > 40 hours/week
ex. McDonald's Cashier
Senior Employee - ANSWER Been with the company for a while
Have a lot of responsibility
ex. Troy Polamalu
HR Strategy - ANSWER firm's deliberate use of human resources to help it
gain an edge against its competitors; how you use the HR in your company
ex. Tom's shoes
Tactic - ANSWER one plan of action
Strategy - ANSWER composed of multiple tactics
HR Challenges for Managers: Environment - ANSWER rapid change
internet revolution
, workforce diversity
globalization
legislation
evolving work and family roles
skill shortages
rise of service sector
natural disasters
Rapid change - ANSWER new company town (Google campus)
dealing with stress (WVU wellness)
Internet Revolution - ANSWER Greater communication skills (Juan Pablo
Davilar: to screw up royally)
dealing with information overflow
breaking down labor market barriers
using online learning
enabling HR to focus on management
Globalization - ANSWER worldwide company culture
worldwide recruiting