MANG 201 Midterm Test With
Solution
Management - ANSWER The process of accomplishing the goals of an
organization through the effective use of people and other resources.
Four Functions of Management - ANSWER planning, organizing, leading,
controlling
Planning - ANSWER Specifying the goals to be achieved and deciding in
advance the appropriate actions taken to achieve those goals
Organizing - ANSWER assembling and coordinating the human, financial,
physical, informational, and other resources needed to achieve goals
Leading - ANSWER stimulating people to be high performers
Controlling - ANSWER Monitor his progress and implements necessary
changes
Four different levels of managers - ANSWER Top-level managers,
Middle-level managers, Frontline managers, Team leader
Top Managers strategize and lead - ANSWER senior executives of an
organization and are responsible for its overall management
, Middle managers bring strategies to life - ANSWER Located in an
organization's hierarchy below top level management and above front line
managers
Front line managers are the vital link to employees - ANSWER Operational
managers and or low level managers who supervise the operations of the
organization
Team leaders facilitate team effectiveness - ANSWER Engage in a variety of
behaviors to achieve team effectiveness
Three roles that all managers perform - ANSWER 1. Interpersonal roles -
leader,Liaison, figurehead
2. Informational roles - Monitor, disseminator, spokes person
3. Decisional roles - Entrepreneur, disturbance handler, negotiator
Major challenges facing managers - ANSWER 1. Globalization
2. Technological change
3. The importance of knowledge and ideas
4. Collaboration across organizational boundaries
5. Increasingly diverse labor force
Solution
Management - ANSWER The process of accomplishing the goals of an
organization through the effective use of people and other resources.
Four Functions of Management - ANSWER planning, organizing, leading,
controlling
Planning - ANSWER Specifying the goals to be achieved and deciding in
advance the appropriate actions taken to achieve those goals
Organizing - ANSWER assembling and coordinating the human, financial,
physical, informational, and other resources needed to achieve goals
Leading - ANSWER stimulating people to be high performers
Controlling - ANSWER Monitor his progress and implements necessary
changes
Four different levels of managers - ANSWER Top-level managers,
Middle-level managers, Frontline managers, Team leader
Top Managers strategize and lead - ANSWER senior executives of an
organization and are responsible for its overall management
, Middle managers bring strategies to life - ANSWER Located in an
organization's hierarchy below top level management and above front line
managers
Front line managers are the vital link to employees - ANSWER Operational
managers and or low level managers who supervise the operations of the
organization
Team leaders facilitate team effectiveness - ANSWER Engage in a variety of
behaviors to achieve team effectiveness
Three roles that all managers perform - ANSWER 1. Interpersonal roles -
leader,Liaison, figurehead
2. Informational roles - Monitor, disseminator, spokes person
3. Decisional roles - Entrepreneur, disturbance handler, negotiator
Major challenges facing managers - ANSWER 1. Globalization
2. Technological change
3. The importance of knowledge and ideas
4. Collaboration across organizational boundaries
5. Increasingly diverse labor force
