MANG 201 Final Exam With
Complete Solution
Tool Techies, Inc. uses phone surveys of customers to gather information
about service and quality. This is an example of the management function of:
- ANSWER Controlling
The degree to which an organization achieves a stated goal refers to: -
ANSWER Effectiveness
For a widget manufacturing company, worker-hours per widget is a measure
of: - ANSWER Organizational efficiency
Of all management duties, one of the things managers like the least is: -
ANSWER Organizing paperwork
According to Mintzberg, which of these is an interpersonal role? - ANSWER
Liaison
If a manager finds a severe decline in employee morale and direction, he or
she may need to spend more time in the _____ role. - ANSWER Leader
One of the roles that a small business manager may emphasize over a
counterpart in a large organization is: - ANSWER Spokesperson
Which of the following is a characteristic of a traditional management
approach? - ANSWER Managers supervise team members' tasks.
The management science perspective emerged after World War II to treat
problems associated with: - ANSWER Modern global warfare
,Within his role as a financial accountant, Roger uses the capital asset pricing
model and other mathematical tools to help clients keep track of their
finances. Which perspective or approach does Roger apply most at his work?
- ANSWER Quantitative perspective
It is often difficult to make decisions about subsystems because they are: -
ANSWER Interdependent
According to Weber's ideas on bureaucracy, organizations should be based
on which of these? - ANSWER Rational authority
A key finding in the Hawthorne studies was which of these? - ANSWER
Human relations increased productivity
Used widely by Indian companies, _______ refers to an innovation mind-set
that strives to meet customers' needs quickly and inexpensively - ANSWER
Juugad
Of the management trends that have been popular over the past decade,
managers are most aware of: - ANSWER E-business
All of these are a part of an organization's task environment, except: -
ANSWER Employers
_____ is(are) included in an organization's task environment. - ANSWER
Suppliers
The general environment dimension that includes consumer purchasing
power, the unemployment rate, and interest rates is called the: - ANSWER
Economic dimension
The _____ dimension of the general environment includes federal, state, and
local government regulations. - ANSWER Legal-political dimension
, Which of these means that managers do not have sufficient information
about environmental factors to understand and predict environmental needs
and changes? - ANSWER Environmental Uncertainty
_____ is an approach to boundary spanning which results from using
sophisticated software to search through large amounts of internal and
external data to spot patterns, trends, and relationships that might be
significant. - ANSWER Use of business intelligence
In the current external business environment, which of the following is true?
- ANSWER Joint ventures are on the rise
When two or more organizations combine to become one, it is referred to as
a: - ANSWER Merger
The level of corporate culture in which values are so deeply embedded that
members are no longer consciously aware of them is: - ANSWER Expressed
values and beliefs
_____ is a narrative based on true event that is repeated frequently and shared
by organizational employees. - ANSWER Story
McDonald's "We Love to See You Smile" is an example of a: - ANSWER
Complete Solution
Tool Techies, Inc. uses phone surveys of customers to gather information
about service and quality. This is an example of the management function of:
- ANSWER Controlling
The degree to which an organization achieves a stated goal refers to: -
ANSWER Effectiveness
For a widget manufacturing company, worker-hours per widget is a measure
of: - ANSWER Organizational efficiency
Of all management duties, one of the things managers like the least is: -
ANSWER Organizing paperwork
According to Mintzberg, which of these is an interpersonal role? - ANSWER
Liaison
If a manager finds a severe decline in employee morale and direction, he or
she may need to spend more time in the _____ role. - ANSWER Leader
One of the roles that a small business manager may emphasize over a
counterpart in a large organization is: - ANSWER Spokesperson
Which of the following is a characteristic of a traditional management
approach? - ANSWER Managers supervise team members' tasks.
The management science perspective emerged after World War II to treat
problems associated with: - ANSWER Modern global warfare
,Within his role as a financial accountant, Roger uses the capital asset pricing
model and other mathematical tools to help clients keep track of their
finances. Which perspective or approach does Roger apply most at his work?
- ANSWER Quantitative perspective
It is often difficult to make decisions about subsystems because they are: -
ANSWER Interdependent
According to Weber's ideas on bureaucracy, organizations should be based
on which of these? - ANSWER Rational authority
A key finding in the Hawthorne studies was which of these? - ANSWER
Human relations increased productivity
Used widely by Indian companies, _______ refers to an innovation mind-set
that strives to meet customers' needs quickly and inexpensively - ANSWER
Juugad
Of the management trends that have been popular over the past decade,
managers are most aware of: - ANSWER E-business
All of these are a part of an organization's task environment, except: -
ANSWER Employers
_____ is(are) included in an organization's task environment. - ANSWER
Suppliers
The general environment dimension that includes consumer purchasing
power, the unemployment rate, and interest rates is called the: - ANSWER
Economic dimension
The _____ dimension of the general environment includes federal, state, and
local government regulations. - ANSWER Legal-political dimension
, Which of these means that managers do not have sufficient information
about environmental factors to understand and predict environmental needs
and changes? - ANSWER Environmental Uncertainty
_____ is an approach to boundary spanning which results from using
sophisticated software to search through large amounts of internal and
external data to spot patterns, trends, and relationships that might be
significant. - ANSWER Use of business intelligence
In the current external business environment, which of the following is true?
- ANSWER Joint ventures are on the rise
When two or more organizations combine to become one, it is referred to as
a: - ANSWER Merger
The level of corporate culture in which values are so deeply embedded that
members are no longer consciously aware of them is: - ANSWER Expressed
values and beliefs
_____ is a narrative based on true event that is repeated frequently and shared
by organizational employees. - ANSWER Story
McDonald's "We Love to See You Smile" is an example of a: - ANSWER
