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Mang 4710 Final Exam With Complete Solution

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Mang 4710 Final Exam With
Complete Solution

Organizational Architecture - ANSWER The way a business has constructed
itself over time. This comprises of internal design, including its functions and
relationships and has built up with suppliers competitors and customers.

Entrepreneurship - ANSWER Process of changing ideas into commercial
opportunities and creating value

Innovation as a management process - ANSWER Introduction of a new idea,
product, or process

Product innovation - ANSWER Development of a new or improved product

Process Innovation - ANSWER development of a new manufacturing process
such as Pilkington float glass process

Organisational Innovation - ANSWER a new Venture decision, a new internal
Communication System, introduction of a new accounting procedure

Management Innovation - ANSWER Total Quality Management Systems,
business process re-engineering, introduction of SAPR3

Production Innovation - ANSWER quality circles, just-in-time manufacturing
system, new production planning software, mrp II, new Inception system

Commercial/marketing innovation - ANSWER new financing Arrangements,
new sales approach, direct marketing

Service innovation - ANSWER internet-based Financial Services

,Technology push - ANSWER simple linear sequential process episodes on
R&D the market is a recipient of the fruits of R&D

Market Pull - ANSWER Amazon marketing the market is in the source for
directing R&D

dominant design - ANSWER Innovation System goes through three stages
before a dominant design emerges

Coupling model - ANSWER emphasis on integrating R&D and marketing

interactive model - ANSWER emphasis on push and pull

architectural innovation - ANSWER recognition of the role of firm embedded
knowledge in influencing innovation

network model -emphasis on knowledge accumulation an external linkages -
ANSWER

open innovation - ANSWER emphasis on further externalization of
innovation process in terms of linkages with knowledge inputs .

disruptive innovation - ANSWER An innovation that creates a new market or
network that disrupts and displaces an existing market or network

Adoption - ANSWER The usage of a new innovation

market vision - ANSWER How you view the current market conditions

lead users - ANSWER Recognize requirements early, expect high level of
benefits, develop their own innovations, pioneering and innovative

crowdsourcing - ANSWER ask which product customers would like, they
prefer, what to name it, and for new product variations

, frugal innovation - ANSWER the process of reducing the complexity and cost
of a good and its production . Refers to removing non essential features

adoption theory - ANSWER The process in which a new invention transforms
from completely new and radical to mainstream

diffusion theory - ANSWER theory that a product has to spread over a group
of people before it is widely accepted

What are the three critical dimensions of change in technology intensive
products? - ANSWER technology capability, product Product consumption .

reverse engineering - ANSWER Process of duplicating an existing
component, subassembly or product, without the aid of drawings,
documentation or computer model

gap analysis - ANSWER Action required to ensure high perceived quality

quality circle - ANSWER Reflect an exploit the advantages of the human
resource theories embedded in employee participation and empowerment
approaches

total quality management(TQM) - ANSWER An effective system for
integrating the quality development, quality maintenance and quality
improvements of the various groups in an organization so to enable
production an servers at the most economic levels which allows for full
customer satisfaction




Quality function Deployment (QFD) - ANSWER structured approach to the
problem of making design decisions that relates to the voice of the customer
to every stage of the design

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