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Exam (elaborations)

MANG 3467 FINAL EXAM WITH COMPLETE SOLUTION

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MANG 3467 FINAL EXAM WITH COMPLETE SOLUTION...

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MANG 3467 FINAL EXAM WITH
COMPLETE SOLUTION

Employee development - ANSWER the combination of formal education, job
experiences, relationships, and assessment of personality and abilities to help
employees prepare for the future of their careers

protean career - ANSWER a career that frequently changes based on changes
in the person's interest abilities and values in the work environment

4 approaches to employee development - ANSWER interpersonal relationship

formal education

job experiences

assessment




assessment tools - ANSWER MBTI

Assessment Centers

Benchmarks Assessment

Performance Appraisal

360-degree feedback




assessment centers - ANSWER an assessment process in which multiple
raters or evaluators (assessors) evaluate employees' performance on a

, number of exercises, usually as they work in a group at an offsite location




benchmarks - ANSWER a measurement tool that gathers ratings of a
manager's use of skills associated with success in managing




mentoring - ANSWER experienced productive senior employee who helps
develop a less experienced employee




coaching - ANSWER manager or peer who works with employee to help
motivate them and develop their skills. Can be spontaneous




glass ceiling - ANSWER circumstances resembling an invisible barrier that
keep most women and minorities from attaining the top jobs in organization




succession planning - ANSWER the process of identifying and tracking
high-potential employees who will be able to fill top management positions
when they become vacant




involuntary turnover - ANSWER turnover inititated by an employer

often with employees who would prefer to stay

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