MAN 3025 Exam 2 UCF
Job Specialization - Answer-The degree to which the overall task of the organization is broken down and
divided into smaller component parts
job rotation - Answer-An alternative to job specialization that involves systematically moving employees
from one job to another
job enlargement - Answer-An alternative to job specialization that increases the total number of tasks
that workers perform
job enrichment - Answer-An alternative to job specialization that attempts to increase both the number
of tasks a worker does and the control the worker has over the job
job characteristics approach - Answer-An alternative to job specialization that suggests that jobs should
be diagnosed and improved along five core dimensions, taking into account both the work system and
employee preferences
work teams - Answer-An alternative to job specialization that allows an entire group to design the work
system it will use to perform an interrelated set of tasks
Departmentalization - Answer-the process of grouping jobs according to some logical arrangement
, Functional Departmentalization - Answer-grouping jobs involving the same or similar activities
Product Departmentalization - Answer-grouping activities around products or product groups
Customer Departmentalization - Answer-Grouping activities to respond to and interact with specific
customers or customer groups
Location Departmentalization - Answer-grouping jobs on the basis of defined geographic sites or areas
chain of command - Answer-a clear and distinct line of authority among the positions in an organization
span of management - Answer-the number of people who report to a particular manager
authority - Answer-power that has been legitimized by the organization
Delegation - Answer-the process by which managers assign a portion of their total workload to others
Decentralization - Answer-The process of systematically delegating power and authority throughout the
organization to middle and lower-level managers
Centralization - Answer-The process of systematically retaining power and authority in the hands of
higher-level managers
Coordination - Answer-the process of linking the activities of the various departments of the
organization
Job Specialization - Answer-The degree to which the overall task of the organization is broken down and
divided into smaller component parts
job rotation - Answer-An alternative to job specialization that involves systematically moving employees
from one job to another
job enlargement - Answer-An alternative to job specialization that increases the total number of tasks
that workers perform
job enrichment - Answer-An alternative to job specialization that attempts to increase both the number
of tasks a worker does and the control the worker has over the job
job characteristics approach - Answer-An alternative to job specialization that suggests that jobs should
be diagnosed and improved along five core dimensions, taking into account both the work system and
employee preferences
work teams - Answer-An alternative to job specialization that allows an entire group to design the work
system it will use to perform an interrelated set of tasks
Departmentalization - Answer-the process of grouping jobs according to some logical arrangement
, Functional Departmentalization - Answer-grouping jobs involving the same or similar activities
Product Departmentalization - Answer-grouping activities around products or product groups
Customer Departmentalization - Answer-Grouping activities to respond to and interact with specific
customers or customer groups
Location Departmentalization - Answer-grouping jobs on the basis of defined geographic sites or areas
chain of command - Answer-a clear and distinct line of authority among the positions in an organization
span of management - Answer-the number of people who report to a particular manager
authority - Answer-power that has been legitimized by the organization
Delegation - Answer-the process by which managers assign a portion of their total workload to others
Decentralization - Answer-The process of systematically delegating power and authority throughout the
organization to middle and lower-level managers
Centralization - Answer-The process of systematically retaining power and authority in the hands of
higher-level managers
Coordination - Answer-the process of linking the activities of the various departments of the
organization
