Hawthorne studies ____, which are generally recognized to be the beginning of the
systematic study and understanding of organizational behavior
half century The academic field of OB has been around for about ____
Thomas Kuhn first introduced years ago by philosophy of science historian ____
paradigm broad model, a framework, a way of thinking, or a scheme for understanding
reality
Joel Barker ___ said a paradigm simply establishes the rules (written or unwritten),
defines the boundaries, and tells one how to behave within the boundaries to be successful
intelligent enterprise James Brian Quinn offers the ____ as new paradigm. He believes
that the organization of enterprises and effective strategies will depend more on development and
deployment of intellectual resources than on the management of physical assets
, MBA 704 Module 1 Questions And Answers
microcognitive, dynamics, performance The new paradigm sets the stage for the study,
understanding, and application of the time-tested ____ processes, _____, and the final part of
managing and leading high _____
technical, conceptual, human Management is usually considered to have 3 major
dimensions:
1.
2.
3.
technical The ___ dimension consists of the manager's functional expertise in accounting
or engineering or marketing and increasingly in information technology and managing in the
supply chain
Douglas McGregor Theory X and Theory Y
theory x employees were basically lazy, only interested in money, and that if you could
make them happy, they would be high performers; becoming extinct
, MBA 704 Module 1 Questions And Answers
human behavior ____ at work is much more complicated and diverse than is suggested by
the economic-security-working-conditions approach
hallow talk, fear, internal competition, measurement systems, mindless, evidence-based
management Pfeffer and Sutton identify 5 sources that seem to prevent the majority of
managers from effective implementation and sustainability
1. _____
2. debilitating _____
3. destructive _____
4. poorly designed and complex ____
5. ____ reliance on precedent
If these obstacles can be overcome then competitive advantage comes from being able to do
something others don't do.
This new perspective is now called ______ or simply abbreviated
evidence based management (EBM) Uses actual scientific data and information on which
approaches really work to make management decisions