Projects where management has no choice in implementing them are called _____
projects.
nondiscretionary
concatenated
appended
discretionary
Which is an example of a tangible benefit?
A new website that enhances a company's image
A user-friendly system that improves employee job satisfaction
An online package tracking system that improves service and decreases the need for
clerical staff
A sales tracking system that supplies better information for marketing decisions
_____ technology uses radio frequency identification (RFID) tags to identify and monitor
the movement of each individual product, from a factory floor to the retail checkout
counter.
EPC (electronic product code)
EPOD (electronic proof of delivery)
RTPD (real-time product delivery)
MCC (magnetic character code)
A popular technique for investigating causes and effects is called a _____ diagram.
causebone
crossbone
jawbone
fishbone
Of the measures of feasibility, _____ assesses tangible and intangible benefits to a
company in addition to costs.
technical feasibility
schedule feasibility
economic feasibility
operational feasibility
, _____ are advantages that are difficult to measure in dollars but are important to a
company.
Tangible benefits
Intangible benefits
Real benefits
Tactile benefits
To avoid the problem of _____, a project's scope should be defined as clearly as
possible.
project drift
project dilation
project expansion
project creep
When assessing _____, a systems analyst must consider the interaction between time
and costs.
schedule feasibility
resource feasibility
technical feasibility
market feasibility
The Pareto chart, sometimes called a scatter diagram, is a problem-solving tool.
False
True
False (The XY chart, sometimes called a scatter diagram, is a problem-solving tool)
Which is an example of a discretionary project?
Including annual updates to payroll and tax percentages
Adding a report required by a new federal law
Updating quarterly changes in reporting requirements for an insurance processing
system
Creating a new report for a user
Information systems that interact with customers usually receive low priority.
False
True
Competition drives many information systems decisions.
False
True