Professional (CPRP) Exam Practice
Questions and Answers 100% Pass
needs analysis - ANSWER✔✔-Provides accurate feedback on community attitudes,
opinions, and perceptions of the parks resources. The results can help suggest how your
agency might better use its resources for community needs and concerns.
What two management strategies can conflict when conducting a natural resource
needs assessment? - ANSWER✔✔-development and conservation
Market segmentation - ANSWER✔✔-divides a diverse market into smaller alike groups
Target marketing - ANSWER✔✔-The practice of tailoring the marketing mix to one of
more market segments
LEED - ANSWER✔✔-Leadership in Energy and Environmental Design
3 Levels of LEED Certification - ANSWER✔✔--Silver
-Gold
-Platinum
Copyright ©EMILYCHARLENE2025. ALL RIGHTS RESERVED
Page 1/55
,green initiatives - ANSWER✔✔-Improve efficiency and eco-friendly practices in waste
management, electronics usage and disposal, energy and water use, and transportation
Maintenance standard - ANSWER✔✔-The maintenance tasks themselves (tile floors wet
mopped once per day, Toilets will be sanitized once per day, etc.)
Maintenance productivity standard - ANSWER✔✔-The expected time to complete a
given task (an employee should be able to mow 4,800 square feet of turf in one hour)
Routine Maintenance - ANSWER✔✔-Activities that preserve or improve the
appearance of a facility or piece of equipment. Ex: Stripping/waxing floors, Painting
walls, changing furnace filters
Preventative Maintenance - ANSWER✔✔-Routine servicing that prolongs equipment
lifespan and delays equipment failures
Premises defects - ANSWER✔✔-A defect to the facility that could cause harm to users.
When should you communicate your expectations for conduct to participants and staff?
- ANSWER✔✔-As early as possible
When should you communicate the consequences for the violations of the code of
conduct? - ANSWER✔✔-As soon as possible
Which Title of the ADA addresses public service provisions? - ANSWER✔✔-Title II
Copyright ©EMILYCHARLENE2025. ALL RIGHTS RESERVED
Page 2/55
,Accident Report vs. Incident Report - ANSWER✔✔-For all incidents other than
accidents with injuries, fill out an incident report (Ex: customer complaints, records of
behavior problems.)
Comprehensive Plan - ANSWER✔✔-Includes the agency's goals and policies,
development standards for parks, facility assessment data, agency inventories, socio-
demographic data for the community, and the identification of park or other facility
deficiencies.
Serves as an overall plan for the entire agency and its operations.
Master Plan - ANSWER✔✔-Master Plans are subsets of the comprehensive plan and
tend to focus on the agency's specific physical resources (land, facilities, etc.)
Typically updated every 10 years
Strategic Plan - ANSWER✔✔-Focus on the development or revision of the agency's
mission and vision. List of goals, priorities, and objectives as well as an action plan for
achieving the goals.
Policies - ANSWER✔✔-Policies are more general than rules and regulations. They may
require you to interpret a set of facts and act accordingly.
Copyright ©EMILYCHARLENE2025. ALL RIGHTS RESERVED
Page 3/55
, Rules and Regulations - ANSWER✔✔-More specific than policies. They direct
employees and participants to act in a prescribed manner.
Procedures - ANSWER✔✔-Outline chronological actions for completing a task
Encumberance - ANSWER✔✔-purchase orders, contracts, salary commitments. Used to
ensure that there will be sufficient cash available to pay for specific obligations.
Capital outlay - ANSWER✔✔-expenditures for land or existing structures,
improvements on grounds, construction of recreation facilities, additions or remodeling
of facilities, or initial equipment purchases (Large purchases)
Debt Service - ANSWER✔✔-money spent by the agency to pay off debt; includes
interest and principal payments
What does SDS stand for? - ANSWER✔✔-Safety Data Sheet
Service Recovery - ANSWER✔✔-The ability to make things right for the customer
Job domain is - ANSWER✔✔-sum of all tasks
Job title consists of - ANSWER✔✔-sum of all job domains
Realistic Job Preview - ANSWER✔✔-informs them of all aspects of the job, including
both its desirable and undesirable facets
Copyright ©EMILYCHARLENE2025. ALL RIGHTS RESERVED
Page 4/55