US Bank Web Training (CH) 2024 Practice
Questions and Answers
When can you change your Access Online password or passphrase - ANSWER✔✔-Whenever I like
What does CAP stand for? - ANSWER✔✔-Cardholder Application Portal
Where do you get your one-time passcode when you register online? - ANSWER✔✔-From an email sent
to the address on the account
How do you return to the Access Online Home page? - ANSWER✔✔-Click the Home link
How can you filter the list of transactions? - ANSWER✔✔-Specify search criteria and click the Search
button
In the Account Profile function, where would you view your address? - ANSWER✔✔-Account Owner's
Information
As part of the transaction approval process, how do you pull back a transaction? - ANSWER✔✔-On the
transaction list, select the transaction and click the Pull Back button
As a cardholder, which step do you need to sure to do for cardholder-initiated setup? - ANSWER✔✔-
Create my own user ID to use to log in to Access Online
How can you filter a report to include only transactions in a given week? - ANSWER✔✔-Specify the
week's date range when I run the report
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After you have approved transactions, how can you determine which transactions you can still pull back?
- ANSWER✔✔-On the list of transactions, those eligible for pull back have a Pending status
Which information does a cardholder account profile include? - ANSWER✔✔-Account owner
information, authorization limits, default accounting code, and account information
How can you change your contact address? - ANSWER✔✔-Select My Personal Information, then Contact
Information, and then type a new address
Where does the statement approval history appear? - ANSWER✔✔-The bottom of the Card Account
Summary area under Transaction Management
If you have access to accounts other than your own, how can you get an alert when those accounts have
statements ready in Access Online? - ANSWER✔✔-I can search and select those accounts based on
processing hierarchy position and add them to my accounts for email notifications
Using the Order Management high-, how do you match multiple transactions to a single order? -
ANSWER✔✔-Search and select an order, then review the information on the Order Detail tab
Where would you look to see the line items in a transaction? - ANSWER✔✔-The User Line Items tab
In Transaction Management, how do you match a transaction to an order? - ANSWER✔✔-Click the click
the Match to Order link on the Match tab
Which option do you set up to use if you forget your password? - ANSWER✔✔-An authentication
question and response, such as the name of my pet or favorite sports team
Which option is true for statements? - ANSWER✔✔-Statements are used for paying the account
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