operations and supply chain management final exam
Questions with Answers
Which of the following statements about operations management processes is NOT
true? - correct answers>>>Outputs of operations management processes are always
tangible goods.
Operations management and supply chain management has grown because - correct
answers>>>Technology has facilitated globalization.
Operations management is important because - correct answers>>>It affects the quality
of life of workers and consumers.
Which of the following statements best describes "process thinking"? - correct
answers>>>It is a way to view business as a system of interrelated activities
While there is overlap between operations management and supply chain management,
the two are different in that: - correct answers>>>Operations management focuses on
processes, supply chain management focuses on relationships and flows.
Which of the following is the most appropriate definition of an "order winner"? - correct
answers>>>A product characteristic that causes customers to choose the product over
that of a competitor.
Within the supply chain and operations management system, the value proposition is
most effectively communicated to the rest of the organization through which of the
following mechanisms? - correct answers>>>Performance measures
Functional strategic planning involves decisions related to: - correct answers>>>All of
these
A well-designed value proposition possesses five characteristics. Which of the following
is NOT one of those characteristics? - correct answers>>>It offers the highest product
quality in each quality dimension.
core capability - correct answers>>>A set of products unique to a firm.
Understanding the product life cycle is important because: - correct
answers>>>Innovation investments need to be matched to the phase of a product's life.
Cross-functional integration is needed in innovation projects because: - correct
answers>>>All of these are correct.
Why is product/process innovation an important driver of firm performance? - correct
answers>>>All of these are reasons why innovation drives firm performance.
, Which of the following statements is true regarding innovation portfolio planning? -
correct answers>>>Each innovation project should be evaluated on its own merits,
independent of other projects a firm is pursuing.
The primary difference between integrated or concurrent engineering development and
functional/sequential development is: - correct answers>>>Integrated development
spends more money up front in order to save money in later stages.
The main benefit of a stage-gate process for product development is that it: - correct
answers>>>Helps to reduce risk.
For which market orientation is accurately forecasting the amount of finished goods
needed likely to be the most important for a firm's financial performance? - correct
answers>>>Make-to-stock.
Which of the following process structures can produce the widest variety of products? -
correct answers>>>Job shop
Jones Company has a make-to-order orientation. It does NOT use: - correct
answers>>>Continuous process structure
Compared to a functional layout, cellular layouts have: - correct answers>>>Less work-
in-process inventory.
Which of the following products is most likely make-to-stock? - correct answers>>>A
mobile phone.
What is the primary objective of line balancing? - correct answers>>>To match output
rates with actual demand
Which is false with respect to a process structure? - correct answers>>>It is the same
across an entire supply chain.
Which of the following statements is NOT consistent with core values of TQM? - correct
answers>>>Opinions are as important as data.
Which of the following statements that might be made by a business executive best
expresses the overall philosophy of Total Quality Management? - correct
answers>>>"There's always room for improvement."
All the following represent external failure cost EXCEPT the cost of: - correct
answers>>>Scrapping defective raw material.
If a company spends more on prevention, what would be the expected impact on other
costs of quality? - correct answers>>>Failure costs will go down.
Questions with Answers
Which of the following statements about operations management processes is NOT
true? - correct answers>>>Outputs of operations management processes are always
tangible goods.
Operations management and supply chain management has grown because - correct
answers>>>Technology has facilitated globalization.
Operations management is important because - correct answers>>>It affects the quality
of life of workers and consumers.
Which of the following statements best describes "process thinking"? - correct
answers>>>It is a way to view business as a system of interrelated activities
While there is overlap between operations management and supply chain management,
the two are different in that: - correct answers>>>Operations management focuses on
processes, supply chain management focuses on relationships and flows.
Which of the following is the most appropriate definition of an "order winner"? - correct
answers>>>A product characteristic that causes customers to choose the product over
that of a competitor.
Within the supply chain and operations management system, the value proposition is
most effectively communicated to the rest of the organization through which of the
following mechanisms? - correct answers>>>Performance measures
Functional strategic planning involves decisions related to: - correct answers>>>All of
these
A well-designed value proposition possesses five characteristics. Which of the following
is NOT one of those characteristics? - correct answers>>>It offers the highest product
quality in each quality dimension.
core capability - correct answers>>>A set of products unique to a firm.
Understanding the product life cycle is important because: - correct
answers>>>Innovation investments need to be matched to the phase of a product's life.
Cross-functional integration is needed in innovation projects because: - correct
answers>>>All of these are correct.
Why is product/process innovation an important driver of firm performance? - correct
answers>>>All of these are reasons why innovation drives firm performance.
, Which of the following statements is true regarding innovation portfolio planning? -
correct answers>>>Each innovation project should be evaluated on its own merits,
independent of other projects a firm is pursuing.
The primary difference between integrated or concurrent engineering development and
functional/sequential development is: - correct answers>>>Integrated development
spends more money up front in order to save money in later stages.
The main benefit of a stage-gate process for product development is that it: - correct
answers>>>Helps to reduce risk.
For which market orientation is accurately forecasting the amount of finished goods
needed likely to be the most important for a firm's financial performance? - correct
answers>>>Make-to-stock.
Which of the following process structures can produce the widest variety of products? -
correct answers>>>Job shop
Jones Company has a make-to-order orientation. It does NOT use: - correct
answers>>>Continuous process structure
Compared to a functional layout, cellular layouts have: - correct answers>>>Less work-
in-process inventory.
Which of the following products is most likely make-to-stock? - correct answers>>>A
mobile phone.
What is the primary objective of line balancing? - correct answers>>>To match output
rates with actual demand
Which is false with respect to a process structure? - correct answers>>>It is the same
across an entire supply chain.
Which of the following statements is NOT consistent with core values of TQM? - correct
answers>>>Opinions are as important as data.
Which of the following statements that might be made by a business executive best
expresses the overall philosophy of Total Quality Management? - correct
answers>>>"There's always room for improvement."
All the following represent external failure cost EXCEPT the cost of: - correct
answers>>>Scrapping defective raw material.
If a company spends more on prevention, what would be the expected impact on other
costs of quality? - correct answers>>>Failure costs will go down.
