CPI
Which of the following best describes Rational Detatchment? - Answer-Maintaining your
professionalism by not taking it personally
Precipitating Factors is a concept that refers to: - Answer-The underlying reasons for behavior
Personal space is: - Answer-The distance people prefer to maintain between themselves and others
Communication through touch is: - Answer-A form of physical contact that expresses feelings or
emotion
Listening with empathy is: - Answer-A way of listening and responding to another person that improves
mutual understanding and trust.
Which of the following is a paraverbal way of demonstrating support? - Answer-Your tone of voice
When demonstrating the Supportive Stance, think about your Position, Posture, and __________ -
Answer-Proximity
, (T/F) Planning and practicing your preferred verbal responses is important when intervening with a
person demonstrating Refusal. - Answer-True
What is an appropriate response when your client/consumer screams and uses profanity? - Answer-
Allow venting if possible
What are some essential safety strategies for your to consider in your approach? - Answer-Remain calm
and call for help
(T/F) In the event of a crisis, it's important to remove the person or relocate bystanders from the
environment. - Answer-True
(T/F) When intervening with a person demonstrating Risk Behavior, non-restrictive interventions are the
first resort. - Answer-True
(T/F) When blocking strikes, you must always block with open hands and wide-open fingers to cover a
larger area. - Answer-False
If your consumer bites you and has not let go, what should be your response? - Answer-Hold and
Stabilize & Push/Pull (AKA Feed the Bite)
If your restraint has lasted 10-minutes, what should you do? - Answer-End the restraint as safely as
possible, seek non-physical ways to disengage, and contact supervisor.
(T/F) There are always potential risks when using Physical Interventions, even when done properly. -
Answer-True
Can an individual experience severe injury or death from a restraint? - Answer-Yes
Which of the following best describes Rational Detatchment? - Answer-Maintaining your
professionalism by not taking it personally
Precipitating Factors is a concept that refers to: - Answer-The underlying reasons for behavior
Personal space is: - Answer-The distance people prefer to maintain between themselves and others
Communication through touch is: - Answer-A form of physical contact that expresses feelings or
emotion
Listening with empathy is: - Answer-A way of listening and responding to another person that improves
mutual understanding and trust.
Which of the following is a paraverbal way of demonstrating support? - Answer-Your tone of voice
When demonstrating the Supportive Stance, think about your Position, Posture, and __________ -
Answer-Proximity
, (T/F) Planning and practicing your preferred verbal responses is important when intervening with a
person demonstrating Refusal. - Answer-True
What is an appropriate response when your client/consumer screams and uses profanity? - Answer-
Allow venting if possible
What are some essential safety strategies for your to consider in your approach? - Answer-Remain calm
and call for help
(T/F) In the event of a crisis, it's important to remove the person or relocate bystanders from the
environment. - Answer-True
(T/F) When intervening with a person demonstrating Risk Behavior, non-restrictive interventions are the
first resort. - Answer-True
(T/F) When blocking strikes, you must always block with open hands and wide-open fingers to cover a
larger area. - Answer-False
If your consumer bites you and has not let go, what should be your response? - Answer-Hold and
Stabilize & Push/Pull (AKA Feed the Bite)
If your restraint has lasted 10-minutes, what should you do? - Answer-End the restraint as safely as
possible, seek non-physical ways to disengage, and contact supervisor.
(T/F) There are always potential risks when using Physical Interventions, even when done properly. -
Answer-True
Can an individual experience severe injury or death from a restraint? - Answer-Yes
