Career Readiness for Cosmetology
Exam Questions and Answers
active listening - Answer-process of using verbal and non-verbal signs that show the
speaker you are interested in what they're saying
Average ticket - Answer-how much your typical guests spend per visit on services
and/or products
body language - Answer-communication cues provided by the movement and position
of the body
booth rental - Answer-Business process where a stylist can rent space within an
existing salon and run their own business performing cosmetology services (also known
as Chair Rental)
brand - Answer-'mental imprint' characterized by a symbol or logo that is earned and
that is belongs to a product, service, organization, individual and/or event.
business plan - Answer-Report or plan of action that describes the current or projected
future of a business
Business Records - Answer-All records associated with a business that must be
organized and maintained to satisfy all federal, state, and local reporting and taxing
requirements
cancellation list - Answer-List containing the information of guests who could not be
booked an appointment on the time and/or day that they originally requested
Capital - Answer-the money you will invest to start your business
closed-ended questions - Answer-questions that can be answered in a words and
doesn't require elaboration
commission - Answer-Percentage of dollars brought into the salon from guest services
and products sold by a particular stylist
consultant - Answer-the process of obtaining the information you need from your guest
in order to suggest services, product and solutions to their hair and body needs
consumption supplies - Answer-Supplies used in the daily operation of the salon
Corporation - Answer-business comprised of a group of stockholders who have a
proprietary interest in the company and it's welfare
Exam Questions and Answers
active listening - Answer-process of using verbal and non-verbal signs that show the
speaker you are interested in what they're saying
Average ticket - Answer-how much your typical guests spend per visit on services
and/or products
body language - Answer-communication cues provided by the movement and position
of the body
booth rental - Answer-Business process where a stylist can rent space within an
existing salon and run their own business performing cosmetology services (also known
as Chair Rental)
brand - Answer-'mental imprint' characterized by a symbol or logo that is earned and
that is belongs to a product, service, organization, individual and/or event.
business plan - Answer-Report or plan of action that describes the current or projected
future of a business
Business Records - Answer-All records associated with a business that must be
organized and maintained to satisfy all federal, state, and local reporting and taxing
requirements
cancellation list - Answer-List containing the information of guests who could not be
booked an appointment on the time and/or day that they originally requested
Capital - Answer-the money you will invest to start your business
closed-ended questions - Answer-questions that can be answered in a words and
doesn't require elaboration
commission - Answer-Percentage of dollars brought into the salon from guest services
and products sold by a particular stylist
consultant - Answer-the process of obtaining the information you need from your guest
in order to suggest services, product and solutions to their hair and body needs
consumption supplies - Answer-Supplies used in the daily operation of the salon
Corporation - Answer-business comprised of a group of stockholders who have a
proprietary interest in the company and it's welfare
