Cleet Phase 1 and Phase 2 Certification Test Accurate 100%

What are the responsibilities of a security guard during or after an incident or offense? - ANSWER-Observe and report Which of the following is a true statement about a security guard's relationship to the public or client employees? - ANSWER-Security officers enforce the client's rules, policies, and procedures. Which of the following actions demonstrates good public relation? - ANSWER-Enforcing all rules, policies, and procedures without expressing personal opinions or disagreement. Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) - ANSWER-No Maintaining a good physical appearance means? - ANSWER-Being well-groomed Maintaining a professional work area means? - ANSWER-Keeping desks and counters clean and organized How should you respond to people who try to use their friendship with people? - ANSWER-Be fair How should you speak to communicate across language barriers? - ANSWER-Clearly slowly Which of the following words does not represent a guideline for communicating across language barriers? - ANSWER-Shout How can you maintain your professionalism when communicating with the media? - ANSWER-Being pleasant at all times What is the proper response to a request to answer questions from the media? - ANSWER-Refer media representatives to your supervisor In addition to being understanding when making a court appearance, you should should also? - ANSWER-Be yourself What is one way of maintaining your credibility during a court appearance? - ANSWER-Projecting a professional image Who should hang up the phone last? - ANSWER-You If you answer the telephone and the person caller wants may not be reached? - ANSWER-Explain the reason the person may not be reached. When reporting an emergency over the telephone you should? - ANSWER-Follow all directions given by the emergency dispatcher At what level should you speak when using a radio? - ANSWER-Just above a normal conversational level Which statement accurately describes the role of the security guard in quieting a dispute? - ANSWER-You are an outsider to the argument. During an argument inside of a store what should you do? - ANSWER-Calmly explain that they are disturbing others. Gently but firmly advise the participants to resolve their argument quietly. A security guard licensed to carry a firearm in the course and scope of employment and authorized by the employer on a specific post is? - ANSWER-An armed security guard Which of the following defines a "security agency" - ANSWER-A person, firm, corporation, or other private legal entity in the business of furnishing another person security guard services or armed security guards for hire If you are employed as a private watchman to protect property, you would be considered: - ANSWER-A security guard How many types of license are available - ANSWER-9 or higher Which of the following persons is not affected by the Oklahoma Security Guard and Private Investigator Act? - ANSWER-A full-time certified peace officer of the state. Which of the following persons is affected by the Oklahoma Security Guard and Private Investigator Act? - ANSWER-A person, firm, corporation, or other private legal entity in the business of furnishing another person as a security guard or armed security guard hire. Which of the following is one of the powers granted to the Council on Law Enforcement Education and Training? - ANSWER-To establish the minimum curriculum requirements for training applicants. Definition of an Armed Security Guard - ANSWER-A guard licensed to carry a firearm in the course and scope of employment and authorized by the employer on a specific post. Definition of a Security Agency - ANSWER-A person, firm, corporation, or other private legal entity in the business of security guard services or armed security guards for hire. Definition of a Security Guard (unarmed) - ANSWER-An individual contracting with or employed by a security agency, private business, or person to prevent trespass, theft, misappropriation, wrongful concealment of merchandise, goods money, or other tangible items, or engaged as a bodyguard or as private watchman to protect persons or property. Persons not effected by the OK Security Guard and Private Investigator Act - ANSWER-A full time certified Peace Officer of the United States, this state or any political subdivision of either Class A Fire GREEN TRIANGLE Ordinary Combustibles - ANSWER-Ordinary combustibles such as wood, paper, cloth Class B RED SQUARE Flammable Liquids - ANSWER-Flammable liquids such as grease, gasoline, paints, and oil. Class C BLUE CIRCLE Electrical Equipment - ANSWER-Energized electrical equipment such as motors, switched, computers, breaker panels.