NUSA 401 Exam 1 Questions and
Answers Grade A+
Cultural competence
✓ a set of congruent behaviors, attitudes, and policies that come
together in a system among professionals that enables work in cross-
cultural situations
✓
✓ implies that the caregivers understand and attend to the
✓ total context of the individual's situation, including awareness of
immigration status, stress factors, and cultural similarities and
differences
Culture
✓ the nonphysical attributes of a person--the thoughts, communications,
actions, beliefs, values, and the institutions of racial, ethnic, religious, or
social groups
Ethnicity
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✓ a social group within the social system that claims to possess variable
traits such as a common geographic origin, migratory status, and
religion
Ethnocentrism
✓ tendency to view your own way of life as the most desirable,
acceptable, or best and to act superior to another culture's lifeways
Clarification
✓ examiner's response used when the patient's word choice is ambiguous
or confusing
Closed questions
✓ questions that ask for specific information; elicit a short, one or two
word answer, a yes or no, or a forced choice
Elderspeak
✓ infantilizing and demeaning language used by a health professional
when speaking to an older adult
Electronic health recording
Master01 | October, 2024/2025 | Latest update