NECI 911 DISPATCH CERTIFICATION Exam
Newest 2024-2025 Actual Exam Complete 80
Questions and Correct Answers (Verified
Answers)
Code of Ethics -Correct Answer ✔Set boundaries before any unwanted events occur
Values -Correct Answer ✔Belief, mission, goals or a philosophy that is really meaningful
Values of a 911 Agency -Correct Answer ✔Continuous improvement, caller satisfaction,
employee development, innovation, maximize utilization of resources, and commitment
to the community
Ethics -Correct Answer ✔The word originates from the Greek word "ethikos" meaning
moral or showing moral character
Two Aspects of Ethics -Correct Answer ✔1. The ability to discern right from wrong, good
from evil and proprietary from in-proprietary
2. The commitment to do what is right good and proper
liability -Correct Answer ✔Legal responsibility for an action
Vicarious Liability -Correct Answer ✔A legal concept that holds someone liable for their
actions and for the actions, inactions, errors and omissions of those employees they
supervise
Standard of Care -Correct Answer ✔Reasonable actions, under the circumstances, in
comparison to the actions of others with similar training and direction in a given
situation. Failure to meet the standard of care is a breach of duty and a component of
negligence.
9-1-1 Standard of Care -Correct Answer ✔1. policies and procedures
2. State and federal laws
3. Professional standards within the 9-1-1 profession
Negligence -Correct Answer ✔Failure to exercise the degree of care considered
reasonable (under the circumstances) resulting in an unknown intended injury to
another person
Negligence is the result of... -Correct Answer ✔Carelessness, forgetfulness, and
attentive, indifferent, and lax
NECI 911 DISPATCH CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM
, NECI 911 DISPATCH CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM
True or False: intent to harm is not required to prove negligence -Correct Answer ✔True
Four Components of Negligence -Correct Answer ✔1. duty to perform
2. Breach of duty
3. Proximate cause
4. Damages
Gross Negligence -Correct Answer ✔When someone...
- deliberately neglects to perform their prescribed duty
- behaves in a manner contrary to established policy and procedure, training procedures
or other laws, ordinances, rules or regulations
Three types of law -Correct Answer ✔1. Constitutional
2. criminal
3. Civil
Constitution three branches -Correct Answer ✔1. Executive
2. Legislative
3. Judiciary
Contract Law -Correct Answer ✔Legally binding exchange of promises or agreement
between parties that the law will enforce
Tort Law -Correct Answer ✔Negligence, nuisance, defamation, international thoughts,
statuary towards, economic towards and competition law
Property Law -Correct Answer ✔Property designates those things that are commonly
recognized as being the possession of a person or group. Important types of property
include real property, personal property, and intellectual property
Family Law -Correct Answer ✔Area of law that deals with marriage, civil unions,
domestic partners, abuse, legitimacy, adoption, abduction, divorce, custody, property
settlements, visitation and awards
Tort Law -Correct Answer ✔Most likely to affect 9-1-1 personnel— is a negligence suit
alleging a failure to meet a standard of care
Prima Facie Case of Negligence -Correct Answer ✔1. Defendant must have owned a
duty to the plaintiff
2. Defendant must have breached that duty by failing to exercise do care defendants
actions caused the harm
3. Defendants breach must have been the actual and proximate cause of the plaintiffs
injuries
4. Plaintiff must have suffered actual harm to a person or property
NECI 911 DISPATCH CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM