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I_O

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Exam of 28 pages for the course I/O at I/O (I_O)

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I/O Q&A
Which leadership theory emphasizes the relationship between the leader and individual
group members rather than that between the leader and the group as a whole?

A) Leader-member exchange theory

B) Vroom-Yetton model

C) Leader behavior theory

D) Path-goal theory - (correct answer)A



For an incentive system to work

employees must be able to increase productivity.

employees must be underpaid.

employees must be concerned about product quality.

employees must like supervisors. - (correct answer)A



______________ refers to the number of subordinates who report to each supervisor.

Division of labor

Delegation of authority

Span of control
Line versus staff - (correct answer)C



With ___________ systems, rewards are contingent on individual units of productivity.

A) implicit reward

B) expectancy reward

C) tangible pay

D) Incentive - (correct answer)D

,Zajonc (1965) explained the findings of Triplett (1897) and others on how the presence
of an audience influences performance. According to Zajonc's explanation, if you are a
highly skilled dancer you can maximize your performance by

A) dancing in front of an audience.

B) mentally reviewing your dance before you begin.

C) dancing in isolation.

D) avoiding social loafing. - (correct answer)A


You have designed a new program to motivate your employees toward 100 % accuracy.
In the program you use a system whereby every time an employee performs a task
properly you present them with a token. Once they have collected 10 tokens they earn
an hour break. If they collect 80 tokens they can have a whole day off. What theory of
motivation have you based your program on?

A) Maslow's hierarchy of needs

B) Equity theory

C) Reinforcement theory

D) Expectancy theory - (correct answer)C



A monthly salary is an example of a(n) _________ reward.

A) Tangible

B) Intangible
C) Implicit

D) Explicit - (correct answer)A


The heater and AC controls are together in your car. This is due to which principle of
control design?

A) They should be grouped logically.

B) Important controls should be recognizable by touch.

C) They should give feedback when they're used.

, D) The direction they are moved should be logical. - (correct answer)A



Which of the following is NOT true?

A) Cognitive ability predicts performance for most jobs.

B) Cognitive ability is most strongly related to performance for mentally demanding jobs.

C) Younger workers are more able, thus age predicts performance.

D) Matching employee abilities to job KSAO requirements enhances job performance. -
(correct answer)C


The field of ________ is concerned with the interface between people and the physical
environment.

A) Human Factors

B) I/O Psychology

C) Engineering

D) Management - (correct answer)A



Which approach asks, "Who will make a good leader?"

A) Trait

B) Behavior

C) Contingency
D) LMX - (correct answer)A



You recently joined a study group for your biology class. Prior to joining the study group
you read and took notes on each chapter before attending class. Since joining the group
you only take notes on the portion of the chapter that you must explain to the group and
rely on the photocopies of your groupmates' notes for the remaining sections. Your
behavior could be classified as

A) social facilitation.

B) process loss.

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