IHOP HOST TEST EXAM NEWEST
ACTUAL EXAM WITH COMPLETE
QUESTIONS AND DETAILED ANSWERS
GRADED A | 100% VERIFIED
The best way to determine a table that will meet the guests
needs is to: - ✔✔✔ Correct Answer > Ask appropriate questions
While guests are waiting to be seated, they should be provided
with: - ✔✔✔ Correct Answer > Menus
when a guest brings a complaint to your attention: - ✔✔✔
Correct Answer > Make eye contact, listen thoroughly without
assigning blame, and empathize with the guest
Answer the phone within: - ✔✔✔ Correct Answer > 3 rings
, Unobtrusive manicuring is: - ✔✔✔ Correct Answer > Not
interfering or distracting the guest while manicuring
It is important to greet the guest with a warm and welcome
greeting because: - ✔✔✔ Correct Answer > Guests quickly form
first impressions
When a phone-ahead guest arrives and the carry-out order is
ready: - ✔✔✔ Correct Answer > Repeat the full order and total
amount due
Immediately after writing down a carry-out order, it is
important to: - ✔✔✔ Correct Answer > Read the full order back
to the guest, including any modifications
When a team member has finished manicuring, they should: -
✔✔✔ Correct Answer > Print and drop the check
ACTUAL EXAM WITH COMPLETE
QUESTIONS AND DETAILED ANSWERS
GRADED A | 100% VERIFIED
The best way to determine a table that will meet the guests
needs is to: - ✔✔✔ Correct Answer > Ask appropriate questions
While guests are waiting to be seated, they should be provided
with: - ✔✔✔ Correct Answer > Menus
when a guest brings a complaint to your attention: - ✔✔✔
Correct Answer > Make eye contact, listen thoroughly without
assigning blame, and empathize with the guest
Answer the phone within: - ✔✔✔ Correct Answer > 3 rings
, Unobtrusive manicuring is: - ✔✔✔ Correct Answer > Not
interfering or distracting the guest while manicuring
It is important to greet the guest with a warm and welcome
greeting because: - ✔✔✔ Correct Answer > Guests quickly form
first impressions
When a phone-ahead guest arrives and the carry-out order is
ready: - ✔✔✔ Correct Answer > Repeat the full order and total
amount due
Immediately after writing down a carry-out order, it is
important to: - ✔✔✔ Correct Answer > Read the full order back
to the guest, including any modifications
When a team member has finished manicuring, they should: -
✔✔✔ Correct Answer > Print and drop the check
