MedCerts CCMA Exams and Medical
Terminology Solved 2024
"The application of a standardized idea or mental image about members of a group"
defines? - ANSWER-Sterotyping
A 20-gauge needle is smaller than a 30-gauge needle. - ANSWER-False
A burn of what degree involves the epidermis? - ANSWER-First, Second and Third
degree
A burn of what degree involves the epidermis? - ANSWER-First, Second and Third
degree
A check that is drawn on the bank's own account, guaranteed by the bank, and signed
by an authorized person at the bank is called a? - ANSWER-Cashier's check
A condition of involuntary urination is called urinary incontinence. - ANSWER-True
A consent form provides patient approval to use or disclose PHI outside of TPO. -
ANSWER-False
A DME company purchases a used delivery truck for $25,000 fir transporting home
equipment to its patients. The company pays a down payment of $5,000 and owes a
balance of $20,000. Which amount represents the liability? - ANSWER-The balance of
$20,000 which the facility owes
A document that includes patient demographics, as well as the diagnosis and services
provided during the patient's visit is? - ANSWER-Encounter Form
A first impression lasts long after the conversation has ended and includes more than
just the words spoken. Which of these does not contribute to the development of a first
impression? - ANSWER-Knowledge
A holistic approach to patient education and healthcare considers all but which of
these? - ANSWER-Patient's health insurance
A Medical Administrative Assistant is responsible for developing a patient education
pamphlet on diabetes mellitus. Which factor is most important to remember? -
ANSWER-Using language that a sixth- to eighth-grader can understand
A new patient comes to the office as a "walk-in" with a deep, productive cough and
fever. With these flu-like sysmptoms, the Medical Administrative Assistant takes this
action first? - ANSWER-Move the patient to an isolated area
,A patient calls complaining about the fee that was charged for the visit. The Medical
Administrative Assistant should? - ANSWER-Use an approach similar to that for angry
callers
Present options for resolution and ask if caller is agreeable to them
Thank the caller for bringing this to your attention
A patient has a 70/30 plan, and the Medical Administrative Assistant is asked to
calculate the coinsurance balance on an allowed amout of $200.00. What amount will
be sent to the secondary insurance? - ANSWER-$60 (30% of $200.00 - .30 x 200)
A patient is in the office having his hearing aid checked but is having difficulty hearing at
the front desk. What action should the Medical Front Office Assistant take? - ANSWER-
Move the patient to a quiet location for the conversation
A patient is sitting in the waiting room for their OBGYN appointment, and the physician
was called to the hospital for an emergency C-section. How should the Medical Front
Office Assistant handle this? - ANSWER-Inform patients that and emergency caused
the delay and ask if they want to wait or reschedule
A patient refuses to meet with a dietician because he says his diet is fine and there is no
need to change it. This is what stage of grief? - ANSWER-Denial
A patient's physcial exam is scheduled with the provider for 11 am on a Friday.
However, when the appointment time comes, the provider is at lunch. What could the
medical office have done to prevent this scheduling error? - ANSWER-Create a
schedule matrix
A premature baby is born with undecended testicles; what is the name of the condition?
- ANSWER-Cryptorchidism
A urine specimen can be stored on the counter or in the cabinet until it is transported to
the laboratory for testing. - ANSWER-False
Accommodations for patients with various disabilities or where language barriers exist
include all but which of these? - ANSWER-Talking louder for those with hearing deficits
After each visit, the patient should anticipate making a payment for the day services.
After receiving the patient, the Medical Front Office Assistant will provide them with? -
ANSWER-Receipt
All but which of these payors is not a Government Plan? - ANSWER-BCBS (Blue
Cross/Blue Shield)
Allergy testing is completed with which procedure? - ANSWER-RAST, Patch, Scratch
,ALS is an ultimately fatal neurologic disease that always affects the mind but not the
muscles. - ANSWER-False
AMA standards state that Informed Consent must address which of the following? -
ANSWER-Risks and benefits of the procedure
Alternatives to the procedure
Risks to not performing the procedure
An Answering Service should not be used for which of the following? - ANSWER-Act as
the first point of contact with the practice
An Associate degree is required to become a Medical Administrative Assistant -
ANSWER-False
An autoclave is operated at what temperature? - ANSWER-254 °F
An ECG measures the electrical activity of which of the following? - ANSWER-Brain
An effective way to deal with patients who are chronically late for appointments is to? -
ANSWER-Give them the last appointment of the day
An individual is being treated in an emergency room and during a conversation with the
physician, some of the patient's PHI is overheard. What is this an example of? -
ANSWER-Incidental disclosure
Annotating a document involves refers to? - ANSWER-Highlighting important text
Application Software is a program designed to? - ANSWER-Perform a variety of tasks,
such as word processing, database functions and patient billing
As humans are most basic level of needs include? - ANSWER-Food, clothing and
shelter
As part of a patient's education, the Medical Administrative Assistant should provide
information about Advance Directives. In a nutshell, what is this? - ANSWER-Legal
documents outlining patient's wishes about end-of-life care
At check out, the patient is asked to pay 30% of the $100 charge for today's procedure.
Which of these is the Medical Administrative Assistant asking the patient to pay? -
ANSWER-Coinsurance
At the check-out desk, the patient is asked to pay $25.00 for today's office visit. Which
of these is the Medical Administrative Assistant asking the patient to pay? - ANSWER-
Copay
, Bell's palsy affects the 7th cranial nerve and causes which symptom? - ANSWER-
Temporary facial paralysis
Block 1 of the CMS-1500 contains what information? - ANSWER-Type of insurance
plan
Block 25 on the CMS-1500 is used to report the provider's? - ANSWER-TIN (Tax
Identification Number)
By identifying the person's feelings when repeating the main ideas of the conversation,
the Medical Front Office Assistant is using? - ANSWER-Reflection
Callers who refuse to identify themselves should? - ANSWER-Be asked who is calling
CHEDDAR is an organizational method for charting in medical records which breaks the
SOAP approach into smaller, more detailed sections. What does the "R" stand for? -
ANSWER-Return visit
Chemical analysis of urine is which type of test? - ANSWER-CLIA-waived
Claims that have errors that must be corrected an resubmitted to receive
reimbursement are called? - ANSWER-Dirty claims
Conductive hearing loss can be due to damage of the the organ of Corti. - ANSWER-
False
Confiedentiality is important because? - ANSWER-Patients have the right to privacy
Laws protect the patient against breach of confidentiality
Patients trust medical staff to keep their medical informaiton confidential
Consent is not required for minors in all but this situation? - ANSWER-The minor wants
to join the armed forces
Contaminated material must be disposed of in which of the following? - ANSWER-
Labeled biohazard container
Covered Entities are required under the Privacy Rule to develop and distribute an NPP
which is a? - ANSWER-Notice of Privacy Practices
CPT and HCPCS codes are entered into which block of the CMS-1500 claim form? -
ANSWER-24D
Data in the medical record is used to ensure Continuity of Care. This means? -
ANSWER-Medical care that continues smoothly from one provider to another for the
patients greatest benefit
Terminology Solved 2024
"The application of a standardized idea or mental image about members of a group"
defines? - ANSWER-Sterotyping
A 20-gauge needle is smaller than a 30-gauge needle. - ANSWER-False
A burn of what degree involves the epidermis? - ANSWER-First, Second and Third
degree
A burn of what degree involves the epidermis? - ANSWER-First, Second and Third
degree
A check that is drawn on the bank's own account, guaranteed by the bank, and signed
by an authorized person at the bank is called a? - ANSWER-Cashier's check
A condition of involuntary urination is called urinary incontinence. - ANSWER-True
A consent form provides patient approval to use or disclose PHI outside of TPO. -
ANSWER-False
A DME company purchases a used delivery truck for $25,000 fir transporting home
equipment to its patients. The company pays a down payment of $5,000 and owes a
balance of $20,000. Which amount represents the liability? - ANSWER-The balance of
$20,000 which the facility owes
A document that includes patient demographics, as well as the diagnosis and services
provided during the patient's visit is? - ANSWER-Encounter Form
A first impression lasts long after the conversation has ended and includes more than
just the words spoken. Which of these does not contribute to the development of a first
impression? - ANSWER-Knowledge
A holistic approach to patient education and healthcare considers all but which of
these? - ANSWER-Patient's health insurance
A Medical Administrative Assistant is responsible for developing a patient education
pamphlet on diabetes mellitus. Which factor is most important to remember? -
ANSWER-Using language that a sixth- to eighth-grader can understand
A new patient comes to the office as a "walk-in" with a deep, productive cough and
fever. With these flu-like sysmptoms, the Medical Administrative Assistant takes this
action first? - ANSWER-Move the patient to an isolated area
,A patient calls complaining about the fee that was charged for the visit. The Medical
Administrative Assistant should? - ANSWER-Use an approach similar to that for angry
callers
Present options for resolution and ask if caller is agreeable to them
Thank the caller for bringing this to your attention
A patient has a 70/30 plan, and the Medical Administrative Assistant is asked to
calculate the coinsurance balance on an allowed amout of $200.00. What amount will
be sent to the secondary insurance? - ANSWER-$60 (30% of $200.00 - .30 x 200)
A patient is in the office having his hearing aid checked but is having difficulty hearing at
the front desk. What action should the Medical Front Office Assistant take? - ANSWER-
Move the patient to a quiet location for the conversation
A patient is sitting in the waiting room for their OBGYN appointment, and the physician
was called to the hospital for an emergency C-section. How should the Medical Front
Office Assistant handle this? - ANSWER-Inform patients that and emergency caused
the delay and ask if they want to wait or reschedule
A patient refuses to meet with a dietician because he says his diet is fine and there is no
need to change it. This is what stage of grief? - ANSWER-Denial
A patient's physcial exam is scheduled with the provider for 11 am on a Friday.
However, when the appointment time comes, the provider is at lunch. What could the
medical office have done to prevent this scheduling error? - ANSWER-Create a
schedule matrix
A premature baby is born with undecended testicles; what is the name of the condition?
- ANSWER-Cryptorchidism
A urine specimen can be stored on the counter or in the cabinet until it is transported to
the laboratory for testing. - ANSWER-False
Accommodations for patients with various disabilities or where language barriers exist
include all but which of these? - ANSWER-Talking louder for those with hearing deficits
After each visit, the patient should anticipate making a payment for the day services.
After receiving the patient, the Medical Front Office Assistant will provide them with? -
ANSWER-Receipt
All but which of these payors is not a Government Plan? - ANSWER-BCBS (Blue
Cross/Blue Shield)
Allergy testing is completed with which procedure? - ANSWER-RAST, Patch, Scratch
,ALS is an ultimately fatal neurologic disease that always affects the mind but not the
muscles. - ANSWER-False
AMA standards state that Informed Consent must address which of the following? -
ANSWER-Risks and benefits of the procedure
Alternatives to the procedure
Risks to not performing the procedure
An Answering Service should not be used for which of the following? - ANSWER-Act as
the first point of contact with the practice
An Associate degree is required to become a Medical Administrative Assistant -
ANSWER-False
An autoclave is operated at what temperature? - ANSWER-254 °F
An ECG measures the electrical activity of which of the following? - ANSWER-Brain
An effective way to deal with patients who are chronically late for appointments is to? -
ANSWER-Give them the last appointment of the day
An individual is being treated in an emergency room and during a conversation with the
physician, some of the patient's PHI is overheard. What is this an example of? -
ANSWER-Incidental disclosure
Annotating a document involves refers to? - ANSWER-Highlighting important text
Application Software is a program designed to? - ANSWER-Perform a variety of tasks,
such as word processing, database functions and patient billing
As humans are most basic level of needs include? - ANSWER-Food, clothing and
shelter
As part of a patient's education, the Medical Administrative Assistant should provide
information about Advance Directives. In a nutshell, what is this? - ANSWER-Legal
documents outlining patient's wishes about end-of-life care
At check out, the patient is asked to pay 30% of the $100 charge for today's procedure.
Which of these is the Medical Administrative Assistant asking the patient to pay? -
ANSWER-Coinsurance
At the check-out desk, the patient is asked to pay $25.00 for today's office visit. Which
of these is the Medical Administrative Assistant asking the patient to pay? - ANSWER-
Copay
, Bell's palsy affects the 7th cranial nerve and causes which symptom? - ANSWER-
Temporary facial paralysis
Block 1 of the CMS-1500 contains what information? - ANSWER-Type of insurance
plan
Block 25 on the CMS-1500 is used to report the provider's? - ANSWER-TIN (Tax
Identification Number)
By identifying the person's feelings when repeating the main ideas of the conversation,
the Medical Front Office Assistant is using? - ANSWER-Reflection
Callers who refuse to identify themselves should? - ANSWER-Be asked who is calling
CHEDDAR is an organizational method for charting in medical records which breaks the
SOAP approach into smaller, more detailed sections. What does the "R" stand for? -
ANSWER-Return visit
Chemical analysis of urine is which type of test? - ANSWER-CLIA-waived
Claims that have errors that must be corrected an resubmitted to receive
reimbursement are called? - ANSWER-Dirty claims
Conductive hearing loss can be due to damage of the the organ of Corti. - ANSWER-
False
Confiedentiality is important because? - ANSWER-Patients have the right to privacy
Laws protect the patient against breach of confidentiality
Patients trust medical staff to keep their medical informaiton confidential
Consent is not required for minors in all but this situation? - ANSWER-The minor wants
to join the armed forces
Contaminated material must be disposed of in which of the following? - ANSWER-
Labeled biohazard container
Covered Entities are required under the Privacy Rule to develop and distribute an NPP
which is a? - ANSWER-Notice of Privacy Practices
CPT and HCPCS codes are entered into which block of the CMS-1500 claim form? -
ANSWER-24D
Data in the medical record is used to ensure Continuity of Care. This means? -
ANSWER-Medical care that continues smoothly from one provider to another for the
patients greatest benefit
