FiveGuys Manager Knowledge Exam
Questions And Answers
What is the appropriate music volume in the store? - ANS Enough to hear the person next
to you, but not the table across form you.
How many days can meat be accepted after the grind-on/pack date? - ANS 14 Days
Time and temperature checks should be preformed at minimum every ___ ? - ANS 2 Hours
What is the manager's best practice during a food safety audit? - ANS Walk with the
specialist during the audit
If you have cut fries exhibiting the acid effect, what should you do? - ANS Throw all the
buckets from that batch in the trash, then wash, rinse, and sanitize the buckets
What is the primary reason for toasting the buns to a toast like feeling? - ANS To prevent
the bun from becoming soggy
What stations should all new employees be able to work after their training? - ANS
Register, Grill, Fries, Dressing station - All stations.
What are the three main components of an effective pest prevention program? - ANS
Prevent access, deny food and/or water, work with a licensed pest control operator
If the grill needs to be adjusted above or below 350 to cook a patty correctly what is most likely
the issue? - ANS The grill is out of calibration
Boxes of peanuts should be at least ___ full? - ANS 3/4
By five guys standards, the temperature of potentially hazardous foods should be take every
___ hours? - ANS 2
What is the maximum number of days new employees have to complete their required courses
in 5 guys university? - ANS 31
What is the best way to describe the 5 guys approach to food cost? - ANS We manage
food cost in the back of house, but not between us and the customer
, What two adjectives best describes a perfectly cooked FiveGuys burger? - ANS Juicy and
well done
When can stores be visited by secret shoppers? - ANS Anytime the store is open
What is the purpose of food and safety audits? - ANS Brand protection, third party view of
our operations, lead us towards goals of being the safest restaurant system in the world.
You should start watching for the acid effect once the potatoes have been soaking for____
hours? - ANS 20
What do you do to remove surface dirt? Is it Wash, Rinse, or Sanitize? - ANS Wash
What do you do to reduce pathogens to safe levels? Is it Wash, Rinse, or Sanitize? - ANS
Sanitize
How high can boxes of oil be stocked in the dining room? - ANS 2
What is the purpose of the secret shopper program? - ANS Create an employee culture of
"Personal Ownership", Gain customer perspective, Reward employees for achieving standards
of quality of service
If your store runs out of bread and you cannot borrow bread from another location what do you
have to do? - ANS Close the store
During morning prep, when should stores start cutting the potatoes? - ANS First thing in
the morning
What are the three things you must check when recovering ground beef during a delivery? -
ANS Packaging, Temperature, Grind-on/pack date
Secret shopper award payouts for a shop should be distributed equally among___ - ANS
All employees working the shift
What can cause the acid effect to appear in cut fries? - ANS Soaking the fries too long
If a customer insists on a rare burger you should____ - ANS Ask them to try one the five
guys way, on the house
(True or False) You must perform a boil out every time you change your oil? - ANS True
(True or False) It is acceptable to prep in advance for more than one day? - ANS False
Questions And Answers
What is the appropriate music volume in the store? - ANS Enough to hear the person next
to you, but not the table across form you.
How many days can meat be accepted after the grind-on/pack date? - ANS 14 Days
Time and temperature checks should be preformed at minimum every ___ ? - ANS 2 Hours
What is the manager's best practice during a food safety audit? - ANS Walk with the
specialist during the audit
If you have cut fries exhibiting the acid effect, what should you do? - ANS Throw all the
buckets from that batch in the trash, then wash, rinse, and sanitize the buckets
What is the primary reason for toasting the buns to a toast like feeling? - ANS To prevent
the bun from becoming soggy
What stations should all new employees be able to work after their training? - ANS
Register, Grill, Fries, Dressing station - All stations.
What are the three main components of an effective pest prevention program? - ANS
Prevent access, deny food and/or water, work with a licensed pest control operator
If the grill needs to be adjusted above or below 350 to cook a patty correctly what is most likely
the issue? - ANS The grill is out of calibration
Boxes of peanuts should be at least ___ full? - ANS 3/4
By five guys standards, the temperature of potentially hazardous foods should be take every
___ hours? - ANS 2
What is the maximum number of days new employees have to complete their required courses
in 5 guys university? - ANS 31
What is the best way to describe the 5 guys approach to food cost? - ANS We manage
food cost in the back of house, but not between us and the customer
, What two adjectives best describes a perfectly cooked FiveGuys burger? - ANS Juicy and
well done
When can stores be visited by secret shoppers? - ANS Anytime the store is open
What is the purpose of food and safety audits? - ANS Brand protection, third party view of
our operations, lead us towards goals of being the safest restaurant system in the world.
You should start watching for the acid effect once the potatoes have been soaking for____
hours? - ANS 20
What do you do to remove surface dirt? Is it Wash, Rinse, or Sanitize? - ANS Wash
What do you do to reduce pathogens to safe levels? Is it Wash, Rinse, or Sanitize? - ANS
Sanitize
How high can boxes of oil be stocked in the dining room? - ANS 2
What is the purpose of the secret shopper program? - ANS Create an employee culture of
"Personal Ownership", Gain customer perspective, Reward employees for achieving standards
of quality of service
If your store runs out of bread and you cannot borrow bread from another location what do you
have to do? - ANS Close the store
During morning prep, when should stores start cutting the potatoes? - ANS First thing in
the morning
What are the three things you must check when recovering ground beef during a delivery? -
ANS Packaging, Temperature, Grind-on/pack date
Secret shopper award payouts for a shop should be distributed equally among___ - ANS
All employees working the shift
What can cause the acid effect to appear in cut fries? - ANS Soaking the fries too long
If a customer insists on a rare burger you should____ - ANS Ask them to try one the five
guys way, on the house
(True or False) You must perform a boil out every time you change your oil? - ANS True
(True or False) It is acceptable to prep in advance for more than one day? - ANS False
