Exam Questions With All Correct
Answers
A claim in the property/casualty industry Is defined as: - Answer-an assertion of an
alleged legal right against a person, entity, company or insurer that carries with it a
demand for money as compensation for injuries or damages
/.when you purchase insurance, you are buying: - Answer-peace of mind that if an
insured event does occur, that the insurance company will keep its promise and provide
the financial protection that you purchased
/.in today's society, the most important factor in the purchase of insurance is: - Answer-
trust
/.One of the most important claim handling goals of an insurance company is: - Answer-
to help those who have been injured or who have suffered loss for which the insured is
responsible, while at the same time minimizing loss for the insured party and carrier
/.what is the primary difference between a company employee adjuster and an
independent adjuster - Answer-a company employee adjuster works for an insurance
company and an independent adjuster works independently for themselves or for
adjusting firms who represent many clients
/.an adjuster's responsibility as a fiduciary means: - Answer-the adjuster represents, and
controls, the property and financial interests of the client to whom he/she owes a high
degree of loyalty and good faith
/.the basic and primary functions of an adjuster are: - Answer-investigating, evaluating,
reporting, negotiating and disposing of claims
/.once an adjuster is licensed, he or she must maintain a continuing education
requirement. What is that adjuster's compliance requirement in order to retain a license?
- Answer-an adjuster must complete 24 hours of continuing education in every 2 year
compliance period, of which 5 hours must be taken in a properly certified 5 hour law and
ethics update course
/.the adjuster's code of ethics starts with a basic premise which states: - Answer-the
work of adjusting engages the public trust
/.Which of the following would NOT be a preferred claims practice or behavior under FL
Unfair Insurance Trade Practices Act? - Answer-Not responding to an insured calls
because you haven't made up your mind